Uncategorized

Red Level Group Announces Acquisition by The 20 MSP  Michigan-based technology partner acquired by leading MSP, gains national scale and expanded capabilities.  *** DETROIT, MI. Nov. 3, 2025 – Red Level Group announced today that it has been acquired by The 20 MSP, a leading managed service provider (MSP) with locations across the country.  Founded in 2004, Red Level has grown from a small local operation into a thriving technology services company with 40 employees and offices in Metro Detroit and Grand Rapids. Over two decades, the company has built a strong reputation for delivering reliable, client-focused IT solutions to small and mid-sized businesses across Michigan and beyond. Red Level has also become a trusted partner to many of the industry's most respected technology providers, including Microsoft, Cisco, and VMware, receiving three Microsoft Partner of the Year awards and recognitions by CRN on the Tech Elite 250 and MSP 500 lists. Shortly after joining The 20's peer group ...

How to Choose the Right IT Partner (Before It’s Too Late) Choosing the wrong IT partner doesn’t always look like a disaster at first. Sometimes it looks like slow response times, patchy security, or finger-pointing when things go wrong. Until...BAM, you’re hit with a breach, outage, or unexpected bill. Here’s what to look for before that happens. 5 Red Flags Your IT Partner Isn’t Cutting It: They’re reactive, not proactive.If you only hear from your IT partner when something’s broken, it’s already too late. A solid IT partner is constantly working behind the scenes to prevent issues, not just fix them. You’ve outgrown them.What worked for your company 5 years ago probably isn’t cutting it today. If your partner hasn’t adapted with you, or worse, hasn’t challenged you to grow smarter with tech...it’s time to move on. They can’t talk business.Tech should align with your goals. If your partner can’t ...

Mergers and acquisitions (M&A) are exciting, on paper. In reality? Mergers and acquisitions are often chaotic, disruptive, and full of technical landmines. From incompatible systems to cybersecurity vulnerabilities, one thing is clear: companies can’t afford to wing their IT during a transition. We partner with organizations during mergers and acquisitions to bring clarity, stability, and strategic technology consulting when it matters most. Why IT Matters (Way More Than You Think) During M&A Most mergers and acquisitions hinge on finances and operations, but fail or stagnate due to overlooked tech issues. Here's what can go wrong: Conflicting platforms and data structures Missed security gaps during due diligence Downtime during system consolidation Compliance and regulatory risks Lost institutional knowledge These risks are more than just inconvenient. They can stall deals, lose customers, and destroy internal trust. What You Actually Get with M&A Tech Consulting Your IT partner shouldn't just keep systems online, ...

In recognition of the upcoming Labor Day holiday, Red level will be closed on Monday, September 3rd. But you are never alone. For emergency technical support call 248-412-8210.  We wish you a happy, relaxing day filled with family and friends, doing whatever you enjoy most. Our offices will reopen on Tuesday, September 4th. 

Let's take a look at these 5 quick but important IT stories you should know about: MICROSOFT EVENT: Office 365 Summit Recap We assembled a team of experts to share best practices on security for Office 365 with tech leaders from around Metro Detroit. TECH NEWS: What's The "Power" In Microsoft's Power BI (Business Intelligence)? An impactful cloud-based tool that transforms a company’s data into rich visuals for its employees so they can focus on what matters. BLOG: Phishing Scam Target Travelers And Hotels Cyber-criminals will take advantage of any situation that separates people from their money. RED LEVELER SPOTLIGHT: James Graff Loves A Good Quest"What was great about it was that I was able to save them money and time, and that freed up resources for other IT investments." SECURITY AWARENESS BREAKFAST: Educating Metro Detroit On The Latest Threats And Trends In IT Security Listen to the news today and your almost afraid to turn on your ...

We had a packed house at the new Microsoft Technology Center downtown for our Office 365 Summit.  We assembled a team of experts to share best practices on Security for Office 365, PowerApps and Microsoft Stream with tech leaders from around Metro Detroit. Keeping data and identities secure is a top priority of all businesses large and small. In the past the primary way of securing data was to introduce a firewall on the front end of the network and install Anti-Virus protection on the end points. This may have worked in the past but malicious attacks are getting more and more sophisticated and data thieves are getting more creative in their approach to steal data and compromise identities. There have been many reports in the news lately of large data breaches against well-known reputable companies. One method that hackers and data thieves use is phishing. A hacker will impersonate a valid ...