Kristy Mossoian's Author Page

Global Standstill: Navigating the Chaos of a CrowdStrike Outage with Managed IT Services

Reliance on technology for business operations cannot be overstated. However, this dependency also exposes businesses to vulnerabilities, especially when critical services experience outages. The recent outage at CrowdStrike, a leader in cloud-delivered endpoint and cloud workload protection, is a prime example. This situation underscores the importance of having a robust, Managed IT Services partner. Here’s why: 1. Proactive Monitoring and Quick Response Managed IT Services ensure continuous monitoring of your business's IT infrastructure. This proactive approach means that in events like the CrowdStike outage, our team is already aware and ready to respond immediately. This quick action can mitigate potential risks and minimize downtime. 2. Expertise and Experience At Red Level, our skilled professionals possess the expertise and experience to handle unexpected scenarios. They can navigate the complexities of a cybersecurity product outage, ensuring that your business has the necessary workarounds and maintains its security posture even when primary defenses ...

Kristy Mossoian2024-07-25T19:37:59+00:00

Top 5 Reasons You Need a Cloud RMM Solution

Cloud-based Remote Monitoring and Management (RMM) solutions have emerged as essential tools for achieving this goal. Here are the top five reasons why your organization should consider adopting a cloud RMM solution: 1. Enhanced Remote Capabilities With businesses adopting remote and hybrid work models, the ability to manage IT assets from any location is more important than ever. A cloud RMM solution enables IT teams to monitor and manage systems remotely, ensuring seamless operations regardless of geographical boundaries. This capability not only boosts productivity but also helps maintain business continuity during unforeseen disruptions. 2. Scalability and Flexibility Cloud RMM solutions offer unparalleled scalability and flexibility, allowing businesses to adjust their IT management resources based on current needs easily. Whether you’re scaling up operations or need to pull back, cloud RMM can accommodate these changes without requiring significant hardware investments or adjustments in your IT infrastructure. This scalability ensures that your ...

Kristy Mossoian2024-07-15T17:29:18+00:00

Elevate SharePoint Contant for Dynamic Experiences

Microsoft is enhancing SharePoint to help organizations create more engaging and visually stunning digital experiences. From branding to image and video editing, the focus is on elevating every aspect of site design. With features like the Brand Center and advanced editing tools, creative teams have full control over their content, ensuring it looks its best. Compelling Content Microsoft is enhancing SharePoint to help you create more engaging and visually stunning digital experiences. These updates focus on elevating every aspect of site design, including branding, typography, layout, images, and animations. This new design experience is based on the Microsoft Fluent Design System and will seamlessly integrate over time. Introducing the Brand Center The new Brand Center in SharePoint allows you to define fonts, colors, logos, and other design elements that represent your organization's identity. You can easily apply these branding elements across multiple sites, ensuring consistency and alignment with your brand ...

Kristy Mossoian2024-06-26T18:37:47+00:00

Mastering SharePoint with Copilot

We're thrilled to introduce Copilot, Microsoft’s biggest leap forward in 22 years. Copilot combines advanced technology with your data, making it easier than ever to create top-notch SharePoint sites and pages. Simply describe what you want, and it'll guide you through the process while maintaining a focus on security and privacy. But that's not all! Copilot also transforms your existing content into eye-catching SharePoint pages, saving you time and effort. Plus, it seamlessly integrates with your organization's branding, ensuring consistency across all sites. Simpler Authoring with Copilot SharePoint has always aimed to make creating and managing sites easier for its users. We also understand that starting from scratch and collaborating with others can be challenging. That's why we're excited to introduce Copilot in SharePoint. Copilot combines advanced technology with your data to help you create SharePoint sites and pages by describing what you want. It uses language models and your ...

Kristy Mossoian2024-06-26T18:38:27+00:00

20 Reasons to Choose Red Level for Your IT Solutions

As we celebrate our 20th anniversary at Red Level, we're proud to reflect on our journey and the milestones that make us a leading provider of IT solutions. Here are 20 reasons why partnering with Red Level is a great choice for your business: Two Decades of Experience: We've been in the IT industry for 20 years, continually evolving and adapting to new technologies Expert Team: Our team consists of certified experts who are passionate about technology and customer service. Comprehensive IT Solutions: We offer a full range of IT services, from cloud services to advanced cybersecurity measures, all tailored to meet your specific business needs. Award-Winning Services: Our consistent delivery of high-quality services has earned us multiple industry award, underscoring our commitment to excellence. Proactive Support: We offer 24/7 monitoring and proactive support to ensure your organization is always running smoothly. Customized Strategies: Each client is unique, and we provide ...

Kristy Mossoian2024-06-26T18:47:12+00:00

Unlocking SharePoint with AI-Powered Innovations

It’s no secret that SharePoint adoption is soaring. According to Microsoft, customers are adding over 200 petabytes of content monthly. This growth underscores SharePoint's role as the go-to platform for organizations seeking flexibility, scalability, and innovation in their digital workspace. SharePoint is also undergoing several exciting enhancements to simplify the authoring experience, make content more compelling, deepen engagement, and make the platform more flexible. The following four themes summarize these upcoming SharePoint innovations. Simpler Authoring with Copilot Microsoft is introducing Copilot in SharePoint, a revolutionary tool that leverages natural language and AI to streamline site page authoring. With Copilot, organizations will create SharePoint pages faster and easier than ever before. Collaborating in real-time with colleagues will be seamless, enhancing productivity across your organization. Compelling Content with Visual Updates Prepare to elevate your content with a major aesthetic update to SharePoint. SharePoint’s new design capabilities will empower organizations to craft visually ...

Kristy Mossoian2024-05-16T13:33:08+00:00

Transition from Stream (Classic) to Stream (on SharePoint): A Comprehensive Guide

Significant changes are on the horizon for users of Microsoft Stream, the video management solution within the suite. Effective April 15, 2024, Microsoft will retire Stream (Classic) to Stream (on SharePoint). This transition is not just a mere update but a transformative shift towards a more efficient way of managing and sharing videos within Microsoft 365 Why the Shift? Stream (on SharePoint) is designed to enhance collaboration and accessibility, allowing users to manage videos as easily as they would any other file across Teams, SharePoint, and OneDrive. The integration is a step forward in making video content more accessible and manageable within organizations, creating a central hub for uploading, sharing, discovering, and interacting. Preparing for the Transition To ensure a smooth transition, organizations must take a proactive step to prepare for the retirement of Stream (Classic). Here's a comprehensive guide on what needs to be done: Audit Your Video Collection: Begin ...

Kristy Mossoian2024-03-06T19:36:57+00:00

Red Level Recognized on CRN’s 2024 Managed Service Provider 500 List

CRN®, a brand of The Channel Company, has named Red Level to its Managed Service Provider 500 list in the Pioneer 250 category for 2024. The MSP 500 list compiled by CRN serves as a comprehensive guide to identifying and recognizing the top Managed Service Providers (MSPs) in North America. MSPs play a crucial role in supporting businesses by offering managed services that enhance efficiency, simplify IT solutions, and optimize return on investment. The annual MSP 500 list is divided into three sections: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on- and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services. The MSP 500 list aims to showcase and celebrate MSPs that are driving growth and ...

Kristy Mossoian2024-07-25T19:36:27+00:00

Mother of All Breaches: Unprecedented Data Breach Alert

Data breaches have become all too common, and the recent "Mother of All Breaches" serves as a stark reminder of the vulnerabilities that exist within our digital security frameworks. With over 26 billion records compromised from platforms like X, LinkedIn, and Dropbox, the magnitude of this breach is a wake-up call for individuals and organizations alike. Understanding the Breach This massive data leak, affecting millions globally, underscores the critical need for robust cybersecurity measures. Personal information, sensitive data, and confidential communications have been exposed, putting countless users at risk of identity theft, fraud, and unprecedented privacy violations. Immediate Steps to Take If you suspect your data might be compromised: Change your passwords immediately, ensuring they are strong and unique. Enable two-factor authentication wherever possible. Monitor your accounts for any unusual activity. For Organizations: A Call to Action Businesses must prioritize cybersecurity like never before. Investing in advanced security protocols, conducting ...

Kristy Mossoian2024-02-05T21:51:49+00:00

2023’s Top New Microsoft Teams Features

Microsoft Teams continues to lead the way with its innovative features. The October 2023 update introduces a suite of enhancements designed to streamline workflow, improve efficiency, and foster better connectivity. Let’s delve into these groundbreaking updates! 1. New Microsoft Teams App Microsoft has reimagined the Teams app, focusing on performance, reliability, security, and IT management. This overhaul has resulted in a platform that’s faster, smarter, and more user-friendly, ensuring a seamless experience across various tasks. 2. Meet App The Meet app is a centralized hub for all your meeting-related activities. It simplifies the preparation process and makes catching up on past meetings a breeze, boosting overall efficiency. 3. Live Translated Transcript Breaking language barriers, the live translated transcript feature supports over 30 languages. Available in Teams Premium, it ensures inclusivity and accessibility in global meetings. 4. Collaborative Notes in Teams Mobile This feature transforms the way meeting notes are taken ...

Kristy Mossoian2023-12-08T16:18:02+00:00

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