Reliance on technology for business operations cannot be overstated. However, this dependency also exposes businesses to vulnerabilities, especially when critical services experience outages. The recent outage at CrowdStrike, a leader in cloud-delivered endpoint and cloud workload protection, is a prime example. This situation underscores the importance of having a robust, Managed IT Services partner. Here’s why:

1.  Proactive Monitoring and Quick Response

Managed IT Services ensure continuous monitoring of your business’s IT infrastructure. This proactive approach means that in events like the CrowdStike outage, our team is already aware and ready to respond immediately. This quick action can mitigate potential risks and minimize downtime.

2. Expertise and Experience

At Red Level, our skilled professionals possess the expertise and experience to handle unexpected scenarios. They can navigate the complexities of a cybersecurity product outage, ensuring that your business has the necessary workarounds and maintains its security posture even when primary defenses are temporarily down.

3. Enhanced Security Measures

During an outage like CrowdStrike’s, vulnerabilities can be exploited by malicious entities. Managed IT Services can fortify your business against such risks by implementing additional security measures and monitoring for unusual activity, ensuring that your data remains secure.

4. Business Continuity Planning

One of the significant benefits of Managed IT Services is their role in business continuity planning. This planning involves creating strategies that ensure critical services continue during a major disruption. With Red Level’s services your business is better equipped to handle outages seamlessly, with minimal impact on operations.

5. Vendor Coordination

Your Managed IT Service Provider can act as a liaison between your business and technology vendors. During an outage, this is invaluable as it ensures you receive timely updates and that your interests are effectively represented, speeding up resolution times.

5. Customized IT Solutions

Every business is unique, and a one-size-fits-all approach doesn’t work in IT management. Red Level’s customized solutions that fit your specific business needs, ensuring that even during an outage, all parts of your business that rely on affected services can continue to function with alternative solutions.

The CrowdStrike outage serves as a critical reminder of why Managed IT Services are essential. They provide not just support, but a strategic advantage in navigating the complexities of IT.

At Red Level, we understand these needs and are prepared to help our clients maintain operational continuity with minimal disruption. Trust us to keep your business running smoothly, even when the unexpected happens.