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Red Level

About Red Level

Red Level is a managed IT services firm in Metro Detroit that helps clients accelerate growth, increase productivity, strengthen security, reduce costs and enable scalability.

How to Reduce Background Noise in Teams Meetings

How to reduce background noise in Teams meetings  Microsoft announced that you now have the ability to remove unwelcome background noise during calls and meetings with a new AI-based noise suppression option in Microsoft Teams. Whether it's shuffling papers, slamming doors, or barking dogs teams offers three levels of noise suppression to help keep distractions at a minimum. You can enable this new feature by adjusting your device settings before your call or meeting and selecting "High" in the "Noise suppression" drop-down. Note: This setting is currently available only in the Teams Windows desktop app. From the main Teams window Select your profile picture at the top right of Teams and then select Settings. Select Devices on the left and then, under Noise suppression, select [...]

2021-01-12T15:09:07+00:00By |Collaboration Solutions|

Digital Transformation: New Study Shows How to Grow Your Business in 2021

It's often said that change equals growth. But while that may be true, it doesn't take into account the fact that changing how we do something – and adapting to new technologies and systems – can be hard. If you own or run a company, where a change in process means tens or even hundreds of people learning a new way of working, just the thought of mixing it up can be extremely daunting. However, with new digital technologies making businesses more efficient, more secure, and more successful, it's hard to ignore the positives of digital transformation. Research this year by OneAffiniti took a closer look at how the last tumultuous 12 months might have affected the outlook of IT [...]

2021-01-05T19:13:23+00:00By |Digital transformation|

5 Long-Term Tech Changes Set in Motion This Year

Another year, another technology roundup. However, this list, much like the past few months, is anything but ordinary. We’ve all had to work against the clock to develop new processes and protocols to keep our companies on track, even as the virus shut down offices and halted business travel. The disruptions have been numerous, but so have the technology solutions. This recap of 2020’s fastest-changing technology offers a look at how we’ve stayed nimble and productive this past year. Remote collaboration tools thrived Working from home can make collaborating and maintaining company culture challenging. Thankfully, remote work tools have stepped up to that challenge, creating more efficient and spontaneous work environments in the process. These WFH collaboration tools empower employees to go [...]

2020-12-28T16:11:02+00:00By |Collaboration Solutions|

Nine Ways to Ensure Your Company is Protecting its Employees

We all know the basics like hand-washing and social distancing, so let’s cut to the chase and talk about some topics (and solutions) you might not have considered. 1. You can’t change human behavior, but you can nudge it. The employee who was a germaphobe before quarantine began will likely continue to be the safest employee. The employee who throws dishes in the sink without washing them, and leaves empty containers everywhere will not likely change their behavior. Nothing will change here. Solution: That doesn’t mean you can make it easier for employee safety. Many companies are putting touchless hand sanitizer stations (like this one) at all entrances and in the shared dining areas. Others are requiring temperature checks upon entering. This [...]

2020-07-24T19:21:08+00:00By |Application Development|

Ransomware Attack at MSU: Keep your company safe

While we're all focused on working through COVID in the real world, hackers are working their nefarious scams in the virtual world. Their latest target is close to home – Michigan State University. A ransomware attack infected MSU yesterday stealing student data, files, and financial information. Red Level has solutions to protect your clients, data, and reputation, but there are also several simple things you can do to stay safe: Apply patches and updates. Ensure that systems are up to date and that all software updates are installed. Double-check email addresses. Watch for unfamiliar names and domains, as well as ‘spoofed’ accounts pretending to be trusted contacts. Think before clicking. Don’t click or download suspicious or unexpected attachments, or visit [...]

2020-05-29T16:10:44+00:00By |Ransomware, Security|

Tools & Resources for Returning to Work in Michigan

Michigan businesses have been given the green light to get back to work – but with many new rules, guidelines, and processes to ensure our workforce stays healthy and keeps the novel coronavirus from flaring up again. Enter the free COVID ClearPass app from Red Level which helps organizations fulfill many of these new safety protocols. On Monday, Michigan Governor Gretchen Whitmer released Executive Order 2020-91 – a new order addressing how Michigan business could emerge from quarantine and gradually resume in-person work. While some of these guidelines are specific to requirements for PPE (personal protective equipment) and social distancing, many of the new rules address capacity limits, employee tracking, and emergency communication – all things the COVID ClearPass app [...]

Emergency Time Block of Helpdesk Services

Our work lives changed so quickly in the last 30 days. The speed of change has left many businesses looking for help. Does your company have the right tools, technologies, and talent to survive and thrive as a result of the COVID-19 pandemic? The Good News: Red Level is here to help. For a limited time, Red Level is offering NEW clients an EMERGENCY TIME BLOCK of 25 or 50 hours of Helpdesk Services to set-up, secure, and maintain these critical technologies for your company and your remote workforce. This one time, no long-term commitment, discounted block of time is simple and easy to use with full access to our helpdesk team. The entire Red Level team is working to keep [...]

New Years Resolutions for Smart Business Leaders

https://youtu.be/UaSD-VIGNAY Everyone is busy getting ready for the holidays. It's crazy to think 2020 is just around the corner. And while a lot of people are talking about their same old New Year's Resolutions – lose weight, exercise more and save money – smart business owners should be thinking about their new year – and new decade tech resolutions. Is 2020 going to be a year of growth and success for your company? It can be if you make these three simple tech resolutions. Lose weight. It's time to trim down all that old on-prem hardware in your server room. Make a resolution to move to the cloud. Red Level is helping companies do more for less with cloud [...]

MASCO Corp. Aligns IT with the Business to Transform as a Modern Workplace

MASCO Corp. designs, manufactures and distributes branded home improvement and building products worldwide. Its industry-leading brands include Delta® and Hansgrohe® faucets, Behr® paint, and Kichler® decorative and outdoor lighting. With about 10,000 associates throughout the company, IT is challenged to stay abreast of technology to digitally transform MASCO as a modern workplace. The Situation In 2005, MASCO targeted about 10 siloed business units each functioning with a decentralized structure. There was little-to-no communication with corporate IT. At the same time, fragmentation plagued other internal departments. The concern in communications, for example, was broken intranet hubs, a lack of cohesive communications with associates causing confusion and a need for new tools to improve business services. Essentially, MASCO was in disarray requiring [...]

Modern Workplace Summit Delivers Business Insight to Michigan Companies

The modern workplace is coming into its own as more and more companies jump on board with advancements in technology and tools that digitally enable the workforce. Where the conference room used to be the meeting hub, now digital collaboration tools like Microsoft Teams effectively lead virtual “in-person” meetings. Where note pads, folios, and pens dotted tables in boardrooms, now e-pads and screens replace paper with Microsoft OneNote as the preferred mode of notetaking. Red Level, along with Microsoft, recently hosted the Modern Workplace Summit to help focus Michigan businesses on their evolution to the modern workplace. “Continual change is the new normal. New systems and practices sweep away old ones with almost predictable regularity,” said David King, President and [...]