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Red Level

About Red Level

Red Level is a managed IT services firm in Metro Detroit that helps clients accelerate growth, increase productivity, strengthen security, reduce costs and enable scalability.

We’re Proud to be the 2019 Valo Partner of the Year

Introducing the 2019 Valo North American Partner of the Year Award Winner: C/D/H! C/D/H, now part of Red Level, became a Valo Partner in late 2017 and has shown exquisite commitment towards Valo since the very beginning. “We are thrilled and honored to win the Valo Partner of the Year 2019 North America,” said Jack LaPan, Director of Products, Red Level. “We have a great team, bringing this dynamic communication tool to help organizations to succeed with a functional, modern and customizable intranet solution that facilitates collaborative work for a diverse and dispersed workforce.” Valo Partner of the Year Award is a unique award given to the partner who has shown awesome sales results, has created new innovations, and shown phenomenal [...]

2019-09-25T17:03:18+00:00By |Awards, Valo|

10 Things to Look for in a Managed Services Provider

As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do not have the resources to manage a large on-site IT staff. Choosing the right partner for your Managed Services needs is important. Here are 10 Things to look for as you are evaluating a managed services provider: Evaluating a Managed Services Provider Availability You don’t [...]

Top 5 Software Development Trends in 2019

In the world of software development, you’ve likely heard a lot of fancy terms; machine learning, Artificial Intelligence, Internet of Things, Virtual Reality, the list goes on and on. But how many of those have been proven to last and will remain impactful to us in 2019? Let’s take a look what’s here to stay in 2019 and how they may affect you. 1. Big Data is Just Data Now Big data was a hot topic a while back. But, it’s no longer, “hey, big data is coming.” The notion now is “bigger data is here.” What used to be constrained as too much data to process is all possible now thanks to cloud providers. Data is now decentralized from [...]

What is spear phishing and how can my company avoid it?

The average person receives 16 malicious emails per month. A 2018 study of 500,000,000 emails found one out of every 101 emails received were malicious. Are your employees properly educated about this? Or will they click a link that could cost the company millions? Most of the time, the greatest risk to your company’s internet security are the people who work for it (including you). One click on a malicious email—even one that looks like it comes from a friend—could seriously damage your company. New employees are the most at risk for being duped. [1] What is Spear Phishing?  Spear phishing is an attack in which hackers trick targeted users into sharing confidential information. It can also involve tricking the [...]

Digital Transformation and What it Really Means for Business

It's impossible to pick up a business magazine or read an IT blog without seeing "Digital Transformation" in the headlines. And while it's garnering a lot of ink and pixels, many professionals aren't quite sure what this means for their business. When we need technology answers, we go right to Mike Balatzis. He's Red Level's Microsoft Solutions Manager and besides being a nice guy with a big brain, he talks in plain English so even the non-geeks can understand. We peppered him with a few questions about Digital Transformation and what it really means for business owners and executives. Here's the scoop. What is the Digital Transformation? In simple terms, every business is a Digital Business and the importance of [...]

Meet the Team: Q&A with Red Level Helpdesk Manager Hayley Sargent​

By day, Hayley Sargent leads Red Level's Helpdesk team as they wrangle technical issues and support the IT needs Detroit area business. On nights and weekends, you'll find her wrangling a different animal. The Office 365 and Azure expert trades her Microsoft Surface Pro and headset for a saddle and hat as she trains horses. We sat down with Hayley for a quick Q&A on What’s your favorite restaurant? Believe it or not, Texas Roadhouse! What's your favorite pastime outside of work? If I had to pick just one, I’d have to say training and riding horses. If I’m allowed two, don’t forget a love of video games! Why did you choose to work in IT? I enjoy the consistent [...]

2019-06-25T13:55:12+00:00By |IT Help Desk, Talent|

Pérez Art Museum Miami Improves Its Exhibition Planning and Management Platform

Pérez Art Museum Miami (PAMM) has chosen Curia, the first collaborative exhibition planning application, to serve as its exhibition planning and management system. With this step, PAMM joins other prestigious museums such as the Detroit Institute of Arts and the John Michael Kohler Arts Center in using Curia to support exhibition planning and development activities. Curia is the only application devoted specifically to exhibition planning, design, and task management. The system enables exhibition planners to enter, retain, and modify all data and media associated with an exhibition, generate planning documents and reports, assign and manage tasks, deploy and modify timelines and easily perform other necessary tasks which have proven cumbersome using traditional spreadsheets and email chains. As a cloud-based system, [...]

Labor Day Closure

In recognition of the upcoming Labor Day holiday, Red level will be closed on Monday, September 3rd. But you are never alone. For emergency technical support call 248-412-8210.  We wish you a happy, relaxing day filled with family and friends, doing whatever you enjoy most. Our offices will reopen on Tuesday, September 4th. 

2019-06-25T13:54:24+00:00By |Uncategorized|

Red Level received the 2018 Michigan Works! Impact Award!

NOVI, MICHIGAN – FEBRUARY 21, 2018—Red Level has been chosen to receive the 2018 Michigan Works! Impact Award. The company was nominated for the honor by the Oakland County Michigan Works! Chapter in recognition of its success in forming strategic partnerships to upskill and expand the local workforce to meet industry needs better. Michigan Works! is a 30-year-old organization dedicated to providing services and support to Michigan’s workforce development system, the first united organization of its kind in the United States. The annual Impact Awards are bestowed upon companies who have demonstrated a commitment to create jobs and develop talent within their communities. This year’s Impact Awards presented at a ceremony at the Anderson House office building in Lansing on [...]

John Michael Kohler Arts Center Transforms Its Exhibition Planning Process

The John Michael Kohler Arts Center in Sheboygan, Wisconsin, has selected C/D/H’s, now Red Level innovative Curia exhibition planning system as its platform of choice for exhibition planning, development, and management. The Arts Center joins the Detroit Institute of Arts in harnessing Curia to streamline the exhibition planning process using Curia’s centralized “single point of truth” system, allowing all personnel involved in the planning and staging process to work within a single unified framework. Developed in cooperation with the Detroit Institute of Arts, the cloud-based Curia system is the only application devoted specifically to exhibition planning, design, and task management. The system integrates with museums’ collection management systems, enabling exhibition planners to easily integrate existing museum assets into exhibition-specific plans and [...]