Red Level Named to Crain’s Detroit “Cool Places to Work in Michigan”

Red Level is honored to be named to the 2022 “Cool Places to Work in Michigan” by Crain’s Detroit. Our team thought highly enough of the company to say some pretty nice things. Employee feedback and satisfaction were used to select organizations across Michigan. Red Level earned its spot on the list by being recognized for having a high level of employee engagement, satisfaction, and positive and empowering work culture. Finalists were chosen based on confidential employee survey responses that analyzed perspectives on workplace culture, company leadership, and perks and benefits. “Flexible schedules and remote work technologies/schedules to help with the work/life balance. They make sure we put ourselves and our families first. I can attend my kids’ activities, stay [...]

2022-08-31T13:47:26+00:00By |Awards|

Legacy Authentication is ending soon. Are you prepared?

Microsoft has announced an official end of its Basic Authentication for Exchange Online in all Microsoft Office 365 Tenants beginning October 1st. What does that mean for your company’s security? What’s replacing it? How do I prepare? We’ll answer all of these questions for you and keep it non-techie. How will it affect us if we don’t update? Well, for starters, you won’t be able to log in. At all. That sounds drastic! Why end Basic Authentication? Don’t we need that? Of course, we do. But Basic Authentication is showing its age and is vulnerable to some well-known but effective attacks. Here are two of the attacks you should know about. More than 99% of password spray attacks use legacy [...]

2022-08-01T21:34:51+00:00By |IT security|

Red Level Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

Red Level Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation Red Level has been named as one of the world’s premier managed service providers in the prestigious 2022 Channel Futures MSP 501 rankings. Red Level has been selected as one of the technology industry’s top-performing providers of managed services by the editors of Channel Futures. For the past 16 years, managed service providers (MSPs) from around the globe have submitted applications to be included in this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth [...]

2022-07-26T14:20:23+00:00By |Awards|

6 Cybersecurity Habits You Need to Break Today

What you do on autopilot can hurt you – especially online. Here are the habits you should track from month to month until cybersecurity becomes automatic. Is your computer locked?  Bad Habit 1: Leaving your computer unlocked and unattended. With the slip of a USB stick, bad actors can corrupt files or steal information. This applies at coffee shops and even the office. Anytime you leave it, lock it! Avoid unknown USB charging ports, too. They’re easy for hackers to compromise and can physically damage your device. Are you actually creating strong passwords? Bad Habit 2: Using weak passwords Short, common, old, default, and guessable passwords can have serious consequences. Consider utilizing a password manager to help you create, change [...]

Red Level Recognized on CRN’s 2022 Managed Service Provider (MSP) 500 List

Red Level announced today that CRN®, a brand of The Channel Company, has named Red Level to its 2022 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. The annual list identifies the leading service providers in North America, whose forward-thinking approaches to managed services are changing the landscape of the IT channel, helping end-users increase efficiency and simplify IT solutions.  This annual list is divided into three categories: the MSP Pioneer 250 which is focused primarily on the SMB market; the MSP Elite 150, a large data center focused on- and off-premises; and the Managed Security 100 made up of off-premises-focused, cloud-based IT security services.  Red Level delivers comprehensive technology services with customizable and scalable technology solutions designed [...]

2022-05-17T20:49:26+00:00By |Awards|

10 Things to Look for in a Managed Services Provider

10 things to look for in a Managed Services Provider Availability Fast Service and Response Time Annual IT Budget Planning Disaster Recovery Planning Third-Party Vendor Partnerships Local On-Site Maintenance and Support Daily Backups and Cloud Services Security Testing & Monitoring Employee Support Proactive Maintenance As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do [...]

What is IT Change Management?

What is IT Change Management? Definition: Change management is a process for controlling the lifecycle of changes while minimizing disruption to an organization’s employees and IT services. Things do fall apart. Printers jam, Wifi goes down, laptops die, and networks lag. That’s why we hire IT consultants. Repair and maintenance come with a cost, not the cost of hiring an IT vendor, but rather the cost of downtime, work disruption, and getting employee acceptance and buy-in. When not carefully planned out, repairs and even standard upgrades can often cost more in lost productivity than the cost of repairs. Change management focuses not only on maintenance and repair but on how a company and its employees are affected when changes [...]

5 Ways to Leverage Technology to Surpass Your Competition

Looking for a leg up on your competitors? Making sure you have the right tech can set you on the fast track to success. Technology is no longer just for tech companies. Any organization can benefit from adopting technology to run operations – boosting productivity and skillfully leveraging data analytics. Here are 5 ways technology can help you gain a competitive advantage - Boost Productivity Investing in technology will provide your employees with the tools they need to complete their tasks swiftly and effectively. Use technology to improve internal communications and help employees stay organized as they manage multiple tasks at once. You can also use tech-based tools to keep projects in sync or track employee time to understand [...]

Modern Workplace Summit – Digital Transformation for Modern Workplace Evolution

At this year's Modern Workplace Summit business leaders discussed real-life scenarios where their organizations are achieving their overall business strategy and positively impacting their ability to achieve business goals when innovation and timing were crucial. Red Level invited three Michigan-based national and multi-national corporations to share their digital transformation experiences during the opening panel. Our morning panelists discussed Digital Transformation, how the pandemic changed everything from IT roadmaps to getting into the cloud as quickly as possible, and tech solutions that worked for three very different companies with unique IT challenges. VIEW THE MODERN WORKPLACE SUMMIT HERE   Real-World Case Studies of Modern Workplace Evolution: Keynote Panel Discussion During the panel discussion, several elements of Digital Transformation recurred throughout [...]

Cyber Security : Be Prepared and Prevent Disaster

The threat landscape is becoming more incessant, dangerous, and high stakes for businesses. The sheer quantity of attacks has been increasing at an alarming rate. The complexity and ingenuity of these attacks are frightening.   Almost all these attacks are identity-based; they start as phishing emails or password spray attacks. Once they gain access to a user account in your environment, you have officially been owned. If you are lucky, they will use the compromised account(s) to send out more phishing emails to your global address list and contacts from the owned account. This will result in a lot of embarrassment, organizational risk, potential blacklisting of your domain, and untold negative business impacts. If you are unlucky, they will encrypt your sensitive data with ransomware, exploit you for money with a socially engineered scheme, or exfiltrate sensitive data such as employee tax forms or proprietary intellectual property. This can potentially result in your company or organization ceasing to exist.  To [...]