Our client portal provides 24/7 access for RedCARE clients to enter their technical issues and submit a service request ticket. Service tickets are monitored by Red Level staff to ensure all support requests are handled promptly and efficiently.
Client users can log in to the client portal using their e-mail and password. A successful login to the portal allows you to view service tickets, invoices, and system configurations. For more information on logging into your portal, contact the helpdesk at 248-412-8210.