Get Fast IT Problem Resolution with Red Level’s Help Desk Technical Support
Hardware, software, cloud — it all keeps your business moving quickly. However, when your information technology hits a speedbump, your company can come to a screeching halt. When you or your employees need technical support, you usually need it now. At Red Level, we understand, and we are here to help.
Our Help Desk Technical Support team are leaders when it comes to Managed IT Services. Our highly trained technicians are always up to date on all the latest software, hardware, and top IT certifications to ensure that you receive the highest level of assistance.
Your Red Level Help Desk Provides
From 24/7/365 IT support to routinely scheduled on-site service visits, the Red Level Helpdesk Team is here to help.
Why Your Company Needs Help Desk Support
Common Help Desk Requests
Help Desk Service and Support
Many companies do not have the size and structure to support a full-time IT staff, and those that do often do not have the resources to manage a full-time help desk. That’s where Red Level’s Help Desk Service can help. We offer 24/7 support for all your IT Help Desk needs.
Supplemental Help Desk Service and Support
For those companies looking to complement their current IT team with additional IT support, our supplemental Help Desk Service offers you support for the simple, human error issues that always seem to appear.
Headache-Free Help Desk & IT Support from Red Level
Red Level Stands Ready to Help 24/7/365
Red Level clients have around-the-clock access to our Client Portal where they can enter their technical issues and submit a service request ticket. Service tickets are monitored by our staff to ensure all support requests are handled promptly and efficiently.
Clients can log in to the client portal using their e-mail and password. This allows them to view service tickets, invoices, and system configurations. For more information on logging into your portal, contact the Help Desk at 248-412-8210.
To learn more about how your company can benefit from our Help Desk Technical Support offerings, contact us today and help keep your company running smoothly.