business transformation Archives

Interviewing Company Stakeholders for Managed IT Services

When engaging with any new client, managed IT services providers typically conduct a series of interviews with key company stakeholders to gain a deep understanding of the business's technology needs and risks. Getting to know and understand your business is key. Without a deep dive into your company, your solution will be generic and not help you meet your business goals. Here are a few steps that the managed IT services provider may take during the interview process: 1. Identify Key Stakeholders Red Level, for example, will typically start by identifying the key stakeholders who will be involved in the decision-making process regarding the business's IT infrastructure. This may include IT staff, business owners, department heads, and other decision-makers. 2. Conduct Needs Assessment During the interview process, the managed IT services provider will assess the business's technology needs by asking stakeholders questions about their current IT infrastructure, pain points, and ...

Kristy Mossoian2023-06-06T15:53:48+00:00

Why Your Business Can’t Afford to Ignore Digital Transformation

Use technology to get on par with the leading businesses in your industry. Digital transformation is becoming increasingly important for businesses of all sizes in order to stay competitive. In this blog, we'll explore what digital transformation is and why your businesses need it. What is Digital Transformation? Digital transformation is using technology to fundamentally transform how businesses operate and deliver value to customers. It involves the integration of digital technologies, such as cloud computing, artificial intelligence, and analytics, into all aspects of a business. It's not just about implementing new tools and systems; it's about changing the way people work, how they interact with customers, and how the business creates value. Why do Businesses Need Digital Transformation? Digital transformation is essential for businesses that want to remain competitive and relevant in today's rapidly changing business environment. Here are some of the key reasons why businesses need digital transformation: Increased Efficiency ...

Kristy Mossoian2023-03-22T19:53:20+00:00

Top 5 Infrastructure Trends for 2019

We’ve bid 2018 farewell and welcomed 2019 with open arms. So what's next? What’s going to happen in 2019 from an infrastructure perspective? The answer for 2019 is similar to that of recent years. Cloud and security are still the top priorities. Let’s take a quick look at what may impact your infrastructure focus. 1. Exchange Migration Migrations from Exchange on-premises to Exchange online and upgrades from older versions of Exchange to the latest version are both projects going strong in 2019. We continue to support our clients who are going through these Exchange migration and upgrade processes and predict that Exchange migrations, upgrades, and support will continue to be a trend with our clients. 2. Multi-Factor Authentication To add additional security, Multi-Factor Authentication (MFA) provides one or more additional forms of authentication for users when they log into company resources. Traditionally, users would log into their computers or other ...

Red Level2023-02-16T16:01:29+00:00

Veeam Backup for Microsoft Office 365

Imagine this all-too-common scenario: someone in accounting receives a large invoice by email and pays it. It’s several months before you discover that the invoice originated from a compromised or spoofed email account, that your vendor never received the funds, and that you’re now obligated to provide the FBI with evidence for a criminal investigation. How long would it take you to locate the suspicious communications? Especially if they’d been deleted months before? As business email compromise and spear phishing attacks grow in sophistication, we’re seeing more of these unfortunate scenarios, but we also regularly encounter less dramatic circumstances in which our clients discover an urgent need for backups of emails or files —backups that may be easy or impossible for them to find, depending on the recovery solution they’ve set up beforehand. Whether these incidents are minor glitches or will result in a devastating loss is entirely contingent upon ...

Robert Tessanne2023-02-16T16:01:31+00:00

Six Big Challenges – or Opportunities – for CIOs and CEOs

A CIO’s work, it seems, is never done. For that matter, neither is the worry associated with most of it. It’s a big job, and one that seems to get bigger just about every day: New technologies, new security threats, new business challenges, and new opportunities alike conspire to consume more of our attention and more hours of our waking lives (and at worst, keeping us up at night and intruding on sleep time as well). …

David King2023-02-16T16:01:49+00:00