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Red Level

About Red Level

Red Level is a managed IT services firm in Metro Detroit that helps clients accelerate growth, increase productivity, strengthen security, reduce costs and enable scalability.

10 Things to Look for in a Managed Services Provider

As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do not have the resources to manage a large on-site IT staff. Choosing the right partner for your Managed Services needs is important. Here are 10 Things to look for as you are evaluating a managed services provider: Evaluating a Managed Services Provider Availability You don’t [...]

Top 5 Software Development Trends in 2019

In the world of software development, you’ve likely heard a lot of fancy terms; machine learning, Artificial Intelligence, Internet of Things, Virtual Reality, the list goes on and on. But how many of those have been proven to last and will remain impactful to us in 2019? Let’s take a look what’s here to stay in 2019 and how they may affect you. 1. Big Data is Just Data Now Big data was a hot topic a while back. But, it’s no longer, “hey, big data is coming.” The notion now is “bigger data is here.” What used to be constrained as too much data to process is all possible now thanks to cloud providers. Data is now decentralized from [...]

Migrating to Azure with Confidence

You’ve already envisioned the benefits: you know migrating to a cloud-based hosting platform can boost the performance of your organization’s computing infrastructure. You can see how it’ll improve efficiency, save time, and reduce costs. And you’re prepared to join the hundreds of thousands of other businesses, large and small, that have already chosen Microsoft Azure for its service quality, security, reliability and global reach. But there’s no getting around it: migrating to the cloud entails significant organizational change. To make the best possible use of the Azure platform, you need to understand its unique attributes and keep them front-of-mind throughout the migration process, and beyond. Fortunately, Microsoft offers an extensive set of tools and services that can help ease and [...]

What is spear phishing and how can my company avoid it?

The average person receives 16 malicious emails per month. A 2018 study of 500,000,000 emails found one out of every 101 emails received were malicious. Are your employees properly educated about this? Or will they click a link that could cost the company millions? Most of the time, the greatest risk to your company’s internet security are the people who work for it (including you). One click on a malicious email—even one that looks like it comes from a friend—could seriously damage your company. New employees are the most at risk for being duped. [1] What is Spear Phishing?  Spear phishing is an attack in which hackers trick targeted users into sharing confidential information. It can also involve tricking the [...]

Digital Transformation and What it Really Means for Business

It's impossible to pick up a business magazine or read an IT blog without seeing "Digital Transformation" in the headlines. And while it's garnering a lot of ink and pixels, many professionals aren't quite sure what this means for their business. When we need technology answers, we go right to Mike Balatzis. He's Red Level's Microsoft Solutions Manager and besides being a nice guy with a big brain, he talks in plain English so even the non-geeks can understand. We peppered him with a few questions about Digital Transformation and what it really means for business owners and executives. Here's the scoop. What is the Digital Transformation? In simple terms, every business is a Digital Business and the importance of [...]

Meet the Team: Q&A with Red Level Helpdesk Manager Hayley Sargent​

By day, Hayley Sargent leads Red Level's Helpdesk team as they wrangle technical issues and support the IT needs Detroit area business. On nights and weekends, you'll find her wrangling a different animal. The Office 365 and Azure expert trades her Microsoft Surface Pro and headset for a saddle and hat as she trains horses. We sat down with Hayley for a quick Q&A on What’s your favorite restaurant? Believe it or not, Texas Roadhouse! What's your favorite pastime outside of work? If I had to pick just one, I’d have to say training and riding horses. If I’m allowed two, don’t forget a love of video games! Why did you choose to work in IT? I enjoy the consistent [...]

2020-07-24T17:41:22+00:00By |IT Help Desk, Talent|

Pérez Art Museum Miami Improves Its Exhibition Planning and Management Platform

Pérez Art Museum Miami (PAMM) has chosen Curia, the first collaborative exhibition planning application, to serve as its exhibition planning and management system. With this step, PAMM joins other prestigious museums such as the Detroit Institute of Arts and the John Michael Kohler Arts Center in using Curia to support exhibition planning and development activities. Curia is the only application devoted specifically to exhibition planning, design, and task management. The system enables exhibition planners to enter, retain, and modify all data and media associated with an exhibition, generate planning documents and reports, assign and manage tasks, deploy and modify timelines and easily perform other necessary tasks which have proven cumbersome using traditional spreadsheets and email chains. As a cloud-based system, [...]

VMWARE VSPHERE 5.5 REACHES END OF LIFE – AND IT’S TIME TO MOVE

VMware’s vSphere 5.5 has served countless businesses, and many Red Level clients, exceedingly well. As a cloud computing virtualization platform, vSphere 5.5 placed features and functions that were undreamed of previously, and made managing complex hybrid cloud environments incredibly easy and effective. Our clients reported outstanding stability and security, and they came to count on vSphere 5.5 to a remarkable degree – and many have been more than a little reluctant to let it go. […]

Labor Day Closure

In recognition of the upcoming Labor Day holiday, Red level will be closed on Monday, September 3rd. But you are never alone. For emergency technical support call 248-412-8210.  We wish you a happy, relaxing day filled with family and friends, doing whatever you enjoy most. Our offices will reopen on Tuesday, September 4th. 

2019-06-25T13:54:24+00:00By |Uncategorized|

Office 365 Summit Recap

We had a packed house at the new Microsoft Technology Center downtown for our Office 365 Summit.  We assembled a team of experts to share best practices on Security for Office 365, PowerApps and Microsoft Stream with tech leaders from around Metro Detroit. Keeping data and identities secure is a top priority of all businesses large and small. In the past the primary way of securing data was to introduce a firewall on the front end of the network and install Anti-Virus protection on the end points. This may have worked in the past but malicious attacks are getting more and more sophisticated and data thieves are getting more creative in their approach to steal data and compromise identities. There have been [...]

2020-06-26T14:12:10+00:00By |Uncategorized|