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How to Choose the Right Managed IT Company

When looking for an IT company to manage your firm's technology, reading reviews is an excellent first step. We often choose our lawyers, healthcare providers, and even phone carriers based on word of mouth or reviews. Choosing an IT provider is no different. Start with reviews. Just don't stop with reviews. A company may have dozens of 5-star reviews yet be unable to service your firm. Some IT companies are specialized, while others may lack the necessary experience in your industry. We've compiled a list of IT-specific questions for you. These aren't questions you will get answers to out of a Google review. Some of them may not apply to your situation, but most will. You should be familiar ...

2023-02-16T16:01:20+00:00By Red Level|Managed IT Services, Managed Services, Managed Services Provider|

A Pandemic Push to Modernize Museum Collaboration with Microsoft 365

A Pandemic Push to Modernize Museum Collaboration with Microsoft 365 The pandemic pushed museums and nonprofits alike to digitally modernize at a moment's notice The Detroit Institute of Arts has implemented digital changes to help with internal struggles and bring patrons back into the museum. Hear how Richard Scott, the Director of IT at the Detroit Institute of Arts, developed game-changing apps and internal resources to keep things moving forward. Richard will share how they implemented touchless digital response stations and an exhibition queueing management app to safely welcome visitors without losing exhibition interactivity. Also, hear from Ryan Charnock, Red Level's Senior Collaboration Consultant, who helped ensure the DIA adopted the entire suite of apps ...

2021-03-10T19:01:58+00:00By Kristy Mossoian|

Language and Artificial Intelligence Challenges

What article on artificial intelligence is complete without a linguistics joke? An esteemed professor of linguistics addresses his 101 class. "In English, a double negative is a positive. In Russian, a double negative is still a negative. But there are no languages we know of, where a double positive can be a negative." A kid in the back row scoffs, "Yeah, right." As machine learning becomes more commonplace every day, we encounter more obstacles. This article will explain some of the issues faced by companies analyzing Big Data sets, and the unusual challenges endemic to training machines to understand language, the written word, and how we communicate with each other. First, you need data Finding the right data is the ...

2023-02-16T16:01:20+00:00By Red Level|artificial intelligence|

The COVID ClearPass App for Restaurants and Venues from Red Level

COVID ClearPass App for Restaurants and Venues Helping Your Organization Stay Open and Keeping Your Customers Safe. The COVID-19 pandemic has fundamentally changed how we live, work, and interact. Social distancing, location capacity restrictions, health screenings, and contact tracing are now business challenges. Red Level designed the COVID ClearPassGo app for organizations who need to provide a contactless check-in experience and have a contact tracing process in place. With COVID ClearPassGo, you can conduct indoor activities with reduced liability, lower waiting times for your customers, quickly generate reports, and improve your contact tracing process. COVID ClearPassGo gives your customers the ability to check-in via your restaurant's ClearPass QR Code. The app allows your organization to ...

2022-05-17T18:00:32+00:00By Red Level|

5 Long-Term Tech Changes Set in Motion This Year

Another year, another technology roundup. However, this list, much like the past few months, is anything but ordinary. We’ve all had to work against the clock to develop new processes and protocols to keep our companies on track, even as the virus shut down offices and halted business travel. The disruptions have been numerous, but so have the technology solutions. This recap of 2020’s fastest-changing technology offers a look at how we’ve stayed nimble and productive this past year. Remote collaboration tools thrived Working from home can make collaborating and maintaining company culture challenging. Thankfully, remote work tools have stepped up to that challenge, creating more efficient and spontaneous work environments in the process. These WFH collaboration tools empower employees to go ...

2023-02-16T16:01:21+00:00By Red Level|Collaboration Solutions|

TechKnowledgey: 2021 Readiness

New Horizons Presents - TechKnowledgey: 2021 Readiness Four Free Sessions in Four Days to Kickstart 2021. December 8th - 11th. Register Today. What are your big initiatives for 2021? Do they include cybersecurity, data utilization, team collaboration, or the cloud? Join us for TechKnowledgey: 2021 Readiness on December 8th - 11th for a series of free events featuring technical information and industry forecasting from subject matter experts. Four sessions in four days to shake off 2020 and get you geared up for a new year. Putting Cybersecurity in Context: What it Means to Secure an Organization in 2021 How to Use the Power Platform to Fight COVID and How You Can Use it to Drive ...

2020-12-07T04:53:46+00:00By Red Level|

Employee Tracking Webinar Thank You Registration Page

Thank You For Registering For The Importance of Employee Tracking Webinar The on-demand version of the webinar e-mail is on its way! Learn the best practices for returning to the new normal in our Importance of Employee Tracking in the New Normal Webinar with guest speakers from Bodman PLC. We will cover the latest guidelines and executive orders and what they mean for your organization, and how you can use technology to help keep your employees safe, compliant, and connected. Miss one of our webinars? Not to worry. Check out any of our past episodes below. Learn the best practices for returning to the new normal. We will cover ...

2020-09-25T12:58:53+00:00By Kristy Mossoian|

ClearPass Thank You Registration Page

Thank You For Registering For COVID ClearPass Your COVID ClearPass e-mail is on its way! Thank you for registering to download COVID ClearPass. It is our goal to help organizations get their employees back to work safely using the best technology solutions available. We offer two distinct versions of the app for organizations of all sizes - a free version that integrates with your existing Microsoft 365 platform and a paid web app version that works great for users of G-suite and other e-mail platforms. Miss one of our webinars? Not to worry. Check out any of our past episodes below. Learn the best practices for ...

2020-12-08T15:04:37+00:00By Kristy Mossoian|

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