Managed Services Archives - Red Level Group

10 Things to Look for in a Managed Services Provider

10 things to look for in a Managed Services Provider Availability Fast Service and Response Time Annual IT Budget Planning Disaster Recovery Planning Third-Party Vendor Partnerships Local On-Site Maintenance and Support Daily Backups and Cloud Services Security Testing & Monitoring Employee Support Proactive Maintenance As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do [...]

2022-05-10T19:13:58+00:00By Red Level|Managed IT Services, Managed Services, Managed Services Provider|

How to Choose the Right Managed IT Company

When looking for an IT company to manage your firm's technology, reading reviews is an excellent first step. We often choose our lawyers, healthcare providers, and even phone carriers based on word of mouth or reviews. Choosing an IT provider is no different. Start with reviews. Just don't stop with reviews. A company may have dozens of 5-star reviews yet be unable to service your firm. Some IT companies are specialized, while others may lack the necessary experience in your industry. We've compiled a list of IT-specific questions for you. These aren't questions you will get answers to out of a Google review. Some of them may not apply to your situation, but most will. You should be familiar [...]

2022-05-17T21:01:05+00:00By Red Level|Managed IT Services, Managed Services, Managed Services Provider|

Emergency Time Block of Helpdesk Services

Our work lives changed so quickly in the last 30 days. The speed of change has left many businesses looking for help. Does your company have the right tools, technologies, and talent to survive and thrive as a result of the COVID-19 pandemic? The Good News: Red Level is here to help. For a limited time, Red Level is offering NEW clients an EMERGENCY TIME BLOCK of 25 or 50 hours of Helpdesk Services to set-up, secure, and maintain these critical technologies for your company and your remote workforce. This one time, no long-term commitment, discounted block of time is simple and easy to use with full access to our helpdesk team. The entire Red Level team is working to keep [...]

2020-06-26T13:23:26+00:00By Red Level|Managed IT Services, Managed Services, Managed Services Provider|

Wind River VxWorks and URGENT/11: PATCH NOW!

Notice: SonicWall physical firewall appliances running certain versions of SonicOS utilize third-party TCP/IP code for remote management that contain vulnerabilities named URGENT/11. At this time, there is no indication that the discovered vulnerabilities are being exploited in the wild, however: SonicWall STRONGLY advises applying the SonicOS patch immediately. Patches are available for all recent SonicOS versions. Detailed instructions are provided in the Security Advisory. SonicWall provides the patched versions of SonicOS at no charge, including for customers not currently covered by an active support contract. SonicWall also recommends updating to the latest SonicOS release (6.5.4.4), which provides firewall capabilities to help protect other devices vulnerable to URGENT/11. Wind River VxWorks and URGENT/11 vulnerabilities Security researchers at Armis have discovered and [...]

2020-02-25T19:05:49+00:00By Red Level|Managed IT Services, Managed Services, SonicWall|

Red Level receives the Michigan Works! Impact Award!

Red Level has been chosen to receive the Michigan Works! Impact Award. The company was nominated for the honor by the Oakland County Michigan Works! Chapter in recognition of its success in forming strategic partnerships to upskill and expand the local workforce to meet industry needs better. Michigan Works! is a 30-year-old organization dedicated to providing services and support to Michigan’s workforce development system, the first united organization of its kind in the United States. The annual Impact Awards are bestowed upon companies who have demonstrated a commitment to create jobs and develop talent within their communities. This year’s Impact Awards presented at a ceremony at the Anderson House office building in Lansing on February 21, at which an invited list [...]

2020-10-21T14:04:40+00:00By Red Level|apprenticeship, Awards, Cloud technology, department of labor, IT consulting, IT Managed Services, Managed Services, Oakland County Michigan Works!, technical training|

A Thankful Thanksgiving From Red Level

Red Level's offices will be closed on Thanksgiving, Thursday, November 23rd. We wish you a Happy Thanksgiving filled with family, football and a tasty feast. We have so much to be thankful for - especially our great team and amazing clients. Our offices will reopen Friday, November 25th, but you are never alone. For emergency tech support, please call 248-412-8210.

2019-06-25T13:43:21+00:00By Red Level|Customer Service, family, IT, IT Support, Managed Services, Thanksgiving|

For Unprepared Businesses, Opportunities and Revenues are Gone with the Wind

It’s been a cold, dark few days for hundreds of thousands of Michigan residents – and a costly one for countless area businesses. Since the windstorms of March 8, it’s been hard to drive through any area of southeast Michigan without encountering disabled traffic signals, the sound of emergency generators, and scores of shuttered businesses. According to the Detroit Free Press, the storms’ 60 mile per hour wind gusts resulted in the single largest weather-caused power outage in Michigan history, with over 1 million Michigan homes going dark – as well as countless businesses. Even as crews work around the clock to restore service, nearly five days later, almost 100,000 homes and businesses remain powerless. The public hazard posed by [...]

2020-07-24T17:33:38+00:00By Red Level|adaptability, Cloud, cloud adoption, connectivity, disaster recovery as a service, IT security, Managed Services, migrate to the cloud, mobile devices, network stability, on-premise infrastructure, power outage|

Red Level Recognized for Excellence in Managed IT Services – Two Years in a Row

NOVI, MICHIGAN - February 16, 2017 – Red Level, the Novi-based technology consulting and managed services firm, announced today that CRN®, a brand of The Channel Company, has named Red Level to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments. In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking [...]

2020-07-24T17:48:19+00:00By Red Level|Awards, IT services, IT Support, Managed IT Services, Managed Services, Managed Services Provider, MSP Pioneer 250, The Channel Company|

A Thankful Thanksgiving From Red Level To You

Red Level’s offices will be closed on Thanksgiving, Thursday, November 24th. […]

2019-06-25T13:43:03+00:00By Red Level|Customer Service, family, IT, IT Support, Managed Services, Thanksgiving|

RED LEVEL EXPANDS STAFF TO MEET NEW CLIENT NEEDS, GROWING CLIENT ROSTER

[NOVI, MI] [SEPTEMBER 23, 2016] – Red Level, the Novi-based technology consultancy, has announced the addition of two key new positions, and two associated new hires, in response to continuing expansion of its business. Marco D’Aristotile will be joining the firm in the role of Help Desk Manager, and Quade Finnigan has signed on as a Senior consultant. The additions come in the wake of strong growth across all of Red Level’s lines of business, particularly in Managed Services and Cloud Technology Solutions, which D’Aristotile and Finnigan will play key roles in supporting. The company has recently added several significant new clients, including National Coney Island, Ellis Porter, and the National Franchise of Goldfish Swim Schools. Prior to joining Red [...]

2020-07-24T17:43:04+00:00By Red Level|Cloud Technology Services, Growing Business, IT, IT consulting, IT Help Desk, IT services, Managed Services, Talent|

12 Next