Managed Services Provider Archives

10 Things to Look for in a Managed Services Provider

10 things to look for in a Managed Services Provider Availability Fast Service and Response Time Annual IT Budget Planning Disaster Recovery Planning Third-Party Vendor Partnerships Local On-Site Maintenance and Support Daily Backups and Cloud Services Security Testing & Monitoring Employee Support Proactive Maintenance As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do not have the resources to manage a large on-site IT staff. Choosing the right partner for your Managed Services needs is important. Here are 10 Things to look for as you ...

Red Level2023-02-16T16:01:17+00:00

How to Choose the Right Managed IT Company

When looking for an IT company to manage your firm's technology, reading reviews is an excellent first step. We often choose our lawyers, healthcare providers, and even phone carriers based on word of mouth or reviews. Choosing an IT provider is no different. Start with reviews. Just don't stop with reviews. A company may have dozens of 5-star reviews yet be unable to service your firm. Some IT companies are specialized, while others may lack the necessary experience in your industry. We've compiled a list of IT-specific questions for you. These aren't questions you will get answers to out of a Google review. Some of them may not apply to your situation, but most will. You should be familiar with these before deciding on a provider. Experience in our industry Some newer IT startups will try to use their "new company vibe" to entice clients. However, think about the ...

Red Level2023-02-16T16:01:20+00:00

Emergency Time Block of Helpdesk Services

Our work lives changed so quickly in the last 30 days. The speed of change has left many businesses looking for help. Does your company have the right tools, technologies, and talent to survive and thrive as a result of the COVID-19 pandemic? The Good News: Red Level is here to help. For a limited time, Red Level is offering NEW clients an EMERGENCY TIME BLOCK of 25 or 50 hours of Helpdesk Services to set-up, secure, and maintain these critical technologies for your company and your remote workforce. This one time, no long-term commitment, discounted block of time is simple and easy to use with full access to our helpdesk team. The entire Red Level team is working to keep businesses in business. We're securing data, connections, and operations while helping companies transition their employees to work-from-home. How are we doing this? Through: Virtual Private Networks (VPN) to protect sensitive ...

Red Level2023-02-16T16:01:23+00:00

Red Level Is Part Of The Essential Critical Infrastructure Workforce

As the nation comes together to slow the spread of COVID-19, President Trump, the Coronavirus Task Force, and Governor Whitmer have urged all Americans to adhere to the “Stay Home, Stay Safe” initiative, mandating the closure of nonessential businesses to safeguard public health. Red Level is classified as a critical infrastructure operation by the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency. We will stay open AND stay safe to meet our special responsibility to our clients and country. The Red Level team is ensuring the smooth operation of data centers, client service centers, and other pivotal infrastructure components. With the sudden rise of remote work setups, we're aiding numerous companies in transitioning their employees to work-from-home environments. Red Level is here to support new clients needing outsourced IT support – whether it's to handle increased demands on your helpdesk, alleviate budget concerns, or temporarily fill key roles during ...

David King2023-08-07T14:55:44+00:00

Meet The Team – James Graff Edition

Meet the people who make it happen at Red Level for our clients every day. James Graff is one of our Senior Account Executives. He has been at our headquarters for over 3 years. We asked James a few questions for you to get to know him a little better! What's your favorite restaurant? "I don't have one specific favorite restaurant, but I do enjoy' a great filet. Cameron's, Grey Ghost and Fleming's are just a few of my favorites." What's your favorite pastime? "I enjoy both golf and hunting." Why did you choose to work in IT? "I'm not sure! I went to school for Sales and Business Marketing, and I somehow ended up in IT." Favorite sport? "It's hard to choose between football, golf and hockey because I enjoy them all." What is your favorite vacation spot? "When I was growing up, it was our family ...

Kristy Mossoian2023-02-16T16:01:35+00:00

Eight is Great!

Red Level named as one of "Detroit's 101 Best and Brightest Companies to Work For" for eighth consecutive year Not to be arrogant, but we kinda thought this might be coming. For the eighth year in a row, Red Level's been named to the National Association of Business Resources' Detroit's 101 Best and Brightest Companies to Work For list. That makes us very happy, just as it has for each of the last seven years - even if we aren't completely surprised. In all honesty, any well-run business should have at least some idea as to how well it's performing according to a variety of metrics beyond dollars and cents. To our way of thinking, one of these has to be employee satisfaction. In our view, it simply makes good business sense to make sure that the people you hire enjoy what they do, enjoy where they work, have opportunities ...

David King2023-02-16T16:01:42+00:00

YES, WE REALLY ARE THAT COOL!

It’s official: Red Level is decidedly cool. You don’t have to take our word for it. Just ask Crain’s, or the folks at Best Companies Group – they’ll tell you. In fact, they’re telling the world. And we’re not shy, so we’ll announce it too: Red Level has been officially been proclaimed one of the 2017 Cool Places To Work in Michigan by Crain’s Detroit Business. We couldn’t be more pleased. “Cool,” of course, means different things to different people. Depending on your perspective, it could mean having a “Bring your Lhasa-apso to work day,” an indoor lacrosse field, or hot and cold running Red Bull. We’re not cool in that way. But we seem to be cool enough to pass muster with Best Companies Group’s judging team, who got a good hard look at who we are, what we do, and how we do it. It meant peering under ...

David King2023-02-16T16:01:43+00:00

For the 6th Time, Red Level Appears on the Inc. 5000 list, Posting Three-Year Sales Growth of 50%

Novi, Michigan-August 18, 2017 – Inc. magazine today ranked Red Level at NO. 4648 on its 36th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and midsized businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000. “We are certainly tremendously pleased to find ourselves included in the Inc. 5000 again,” says Dave King, Red Level CEO. “Recognition such as this is certainly a badge of honor, coming as it does from a publication that’s this widely read and broadly respected. We’ve managed to achieve a good pattern of solid, sustained growth in what can be a volatile and unpredictable market; it is gratifying for ...

Red Level2023-02-16T16:01:43+00:00

RED LEVEL AWARDED CORP! MAGAZINE “MICHIGAN’S ECONOMIC BRIGHT SPOTS” HONOR FOR SECOND SUCCESSIVE YEAR

The Warren-based business magazine Corp! has selected Red Level as one of its “Michigan Economic Bright Spots” for the second year in a row. The award is given to acknowledge businesses whose growth, profitability, and increasing employee levels distinguish them in their fields and as contributors to their communities. Corp! honors a wide range of companies in virtually all industries with “Economic Bright Spot” honors, with sizes ranging from small family firms to Fortune 500 enterprises. Corp!’s panel of independent judges reviews hundreds of area businesses’ nominations to identify a select number of standout companies. The award is a distinction shared by a only a small number of Michigan technology firms. Red Level CEO David King is especially pleased to receive the award for the second year running. “Throughout our thirteen-year history, we’ve been relentlessly focused on delivering solutions that generate success for our clients,” King says. “While we’re certainly ...

Red Level2023-02-16T16:01:44+00:00

You’ve come a long way, baby…

In 2004, Trucker hats topped everyone's head and The Incredibles topped the box office. MySpace was all the buzz in social media and flip phones buzzed in your pocket. Snoop Dogg dropped it like it was hot and Friends wrapped up their series run. That same year, three friends decided to become entrepreneurs and start something remarkable. A lot can change in 13 years. At least one thing hasn't. Red Level is still the company to call for game-changing IT services. Thanks for taking the leap all those years ago, Dave, Ed and Rob. We're excited for what comes next. Happy 13th Birthday, Red Level!

Red Level2023-02-16T16:01:45+00:00

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