Managed Services Provider

How to Choose the Right Managed IT Company

When looking for an IT company to manage your firm's technology, reading reviews is an excellent first step. We often choose our lawyers, healthcare providers, and even phone carriers based on word of mouth or reviews. Choosing an IT provider is no different. Start with reviews. Just don't stop with reviews. A company may have dozens of 5-star reviews yet be unable to service your firm. Some IT companies are specialized while others may lack critical experience in your industry. We've compiled a list of IT-specific questions for you. These aren't questions you will get answers to out of a Google review. Some of them may not apply to your situation, but most will. You should be familiar with these [...]

Emergency Time Block of Helpdesk Services

Our work lives changed so quickly in the last 30 days. The speed of change has left many businesses looking for help. Does your company have the right tools, technologies, and talent to survive and thrive as a result of the COVID-19 pandemic? The Good News: Red Level is here to help. For a limited time, Red Level is offering NEW clients an EMERGENCY TIME BLOCK of 25 or 50 hours of Helpdesk Services to set-up, secure, and maintain these critical technologies for your company and your remote workforce. This one time, no long-term commitment, discounted block of time is simple and easy to use with full access to our helpdesk team. The entire Red Level team is working to keep [...]

Red Level Is Part Of The Essential Critical Infrastructure Workforce

As the nation comes together to slow the spread of COVID-19, President Trump, the Coronavirus Task Force, and Governor Whitmer have asked America's to “Stay Home, Stay Safe” and close all nonessential business. Red Level is clearly classified as a critical infrastructure operation by the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency and we will stay open AND stay safe to meet our special responsibility to our clients and country. The entire Red Level team is working to maintain commands centers, secure data centers, client service centers, and infrastructure support. We're also helping companies transition employees to work-from-home operations. Red Level is also here to support new clients in need of outsourced IT support – no matter if [...]

10 Things to Look for in a Managed Services Provider

As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do not have the resources to manage a large on-site IT staff. Choosing the right partner for your Managed Services needs is important. Here are 10 Things to look for as you are evaluating a managed services provider: Evaluating a Managed Services Provider Availability You don’t [...]

Meet The Team – James Graff Edition

Meet the people who make it happen at Red Level for our clients every day. James Graff is one of our Senior Account Executives. He has been at our headquarters for over 3 years. We asked James a few questions for you to get to know him a little better! What's your favorite restaurant?  "I don't have one specific favorite restaurant, but I do enjoy' a great filet. Cameron's, Grey Ghost and Fleming's are just a few of my favorites." What's your favorite pastime? "I enjoy both golf and hunting." Why did you choose to work in IT?    "I'm not sure! I went to school for Sales and Business Marketing, and I somehow ended up in IT."  Favorite sport? [...]

Eight is Great!

Red Level named as one of "Detroit's 101 Best and Brightest Companies to Work For" for eighth consecutive year Not to be arrogant, but we kinda thought this might be coming. For the eighth year in a row, Red Level's been named to the National Association of Business Resources' Detroit's 101 Best and Brightest Companies to Work For list. That makes us very happy, just as it has for each of the last seven years - even if we aren't completely surprised. In all honesty, any well-run business should have at least some idea as to how well it's performing according to a variety of metrics beyond dollars and cents. To our way of thinking, one of these has to [...]

YES, WE REALLY ARE THAT COOL!

It’s official: Red Level is decidedly cool. You don’t have to take our word for it. Just ask Crain’s, or the folks at Best Companies Group – they’ll tell you. In fact, they’re telling the world. And we’re not shy, so we’ll announce it too: Red Level has been officially been proclaimed one of the 2017 Cool Places To Work in Michigan by Crain’s Detroit Business. We couldn’t be more pleased. “Cool,” of course, means different things to different people. Depending on your perspective, it could mean having a “Bring your Lhasa-apso to work day,” an indoor lacrosse field, or hot and cold running Red Bull. We’re not cool in that way. But we seem to be cool enough to [...]

For the 6th Time, Red Level Appears on the Inc. 5000 list, Posting Three-Year Sales Growth of 50%

Novi, Michigan-August 18, 2017 – Inc. magazine today ranked Red Level at NO. 4648 on its 36th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and midsized businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000. “We are certainly tremendously pleased to find ourselves included in the Inc. 5000 again,” says Dave King, Red Level CEO. “Recognition such as this is certainly a badge of honor, coming as it does from a publication that’s [...]

RED LEVEL AWARDED CORP! MAGAZINE “MICHIGAN’S ECONOMIC BRIGHT SPOTS” HONOR FOR SECOND SUCCESSIVE YEAR

The Warren-based business magazine Corp! has selected Red Level as one of its “Michigan Economic Bright Spots” for the second year in a row. The award is given to acknowledge businesses whose growth, profitability, and increasing employee levels distinguish them in their fields and as contributors to their communities. Corp! honors a wide range of companies in virtually all industries with “Economic Bright Spot” honors, with sizes ranging from small family firms to Fortune 500 enterprises. Corp!’s panel of independent judges reviews hundreds of area businesses’ nominations to identify a select number of standout companies. The award is a distinction shared by a only a small number of Michigan technology firms. Red Level CEO David King is especially pleased to [...]

You’ve come a long way, baby…

In 2004, Trucker hats topped everyone's head and The Incredibles topped the box office. MySpace was all the buzz in social media and flip phones buzzed in your pocket. Snoop Dogg dropped it like it was hot and Friends wrapped up their series run. That same year, three friends decided to become entrepreneurs and start something remarkable. A lot can change in 13 years. At least one thing hasn't. Red Level is still the company to call for game-changing IT services. Thanks for taking the leap all those years ago, Dave, Ed and Rob. We're excited for what comes next. Happy 13th Birthday, Red Level!