ClientCARE Managed Services2020-07-28T19:04:18+00:00

ClientCARE – Managed Services has you covered

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Project Focused Managed Services

We collaborate with organizations to envision possibilities and then work together to make them a reality. Red Level’s consultants are here to help ensure you get the most out of your technology investment. With ClientCARE we help you plan for a predictable monthly spend in order to achieve your technology goals. Our consultants work with your IT Team to establish a technology roadmap that will keep your organization moving forward at a pace and a budget you are comfortable with. Moving to SharePoint? Migrating to Microsoft Teams? Installing new firewalls and switches? Red Level’s ClientCARE has you covered.

Key Features

» Quarterly Business Review
» Augmented IT Support
» Third-Party Vendor Management
» Client Portal Access
» Access to our Collaboration, Software Development, & Microsoft Cloud Teams
» On-site visits*

ClientCARE Capabilities

ClientCARE focuses on delivering highly technical and superior quality service. Here’s just some of what we can do:

  • Application Development Consulting

    Application development consultants work directly with you to determine the right solution for your problem, whether it is a process-driven workflow or a client-facing mobile application. We walk through each step in our agile process: Planning, Designing, Developing, Accepting, and Implementing to ensure your solution meets all the crucial requirements to guarantee success and engagement

  • Collaboration Consulting

    With so many collaboration tools in the market today, it is difficult to determine which solution will work best for your organization and which tools to use at what time. Our collaboration consultants can provide enterprise-grade solutions that streamline your business processes and increase flexibility, engagement, time, and cost-efficiency. We have proven solutions to enhance workplace collaboration across platforms such as Teams, SharePoint, Yammer, PowerApps and more

  • Cloud Consulting

    Cloud solutions can help your organization with cost-savings, accessibility, and protection from disaster. Understanding which offerings will support your specific needs for security, access, and speed can be challenging. We offer customized cloud services to provide your business with the right service

  • Augmented IT Support

    We are here for you with telephone resolution, remote access, session-based support, and on-site support. We also offer third party software review and deployment.

  • Strategic Planning

    Planning is what makes the difference. We will help you succeed by building an IT strategy tailored to your business. We will discuss strategic IT goals, resources needed, prioritization of projects, timeline of projects, cost and duration of projects, and opportunities for future projects.

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Want to learn more about what Red Level’s ClientCARE solution can do for your organization?

Contact us below or call us at 248-412-8200