How Red Level helped AJAX Paving keep drivers, jobs, and payroll on track with a series of custom mobile apps.
With an extensive fleet of hauling trucks, a complex logistical landscape, a continually shifting slate of projects, and tight project timelines, AJAX Paving needed to manage drivers’ time effectively and efficiently administer payroll with custom mobile apps.
AJAX turned to Red Level to develop an easy-to-use, secure, mobile solution—and Red Level responded by delivering effective custom mobile apps in a minimal amount of time. The consultative process began with Red Level experts understanding AJAX’s business challenges and objectives. AJAX wanted to streamline reporting the drivers’ times and process the information as swiftly as possible. At the same time, the company wanted to document job and journey details: Precise time frames, materials, and plants being hauled, specific jobs, and other pertinent information. AJAX needed the solution to be as intuitive and as error-proof as possible. Taking into consideration that their drivers work extended hours and require an application that enables them to log and submit their time with minimal effort easily.
Simplicity, speed of deployment, and cross-platform interoperability were top priorities for this mobile application. Red Level architected a new data repository for the Time Tracking application to facilitate a smooth integration of existing and new data sources with Microsoft PowerApps.
Through consultation with the AJAX’s stakeholders, the Red Level team also determined that usability and error-proofing were crucial factors for consideration. Drivers needed to use the app quickly and effectively, including in low-light conditions, without making mistakes. Careful attention to user interface design made for intuitive and straightforward navigation and usage; the ability for drivers to select from predetermined options pulled from the existing ERP database, rather than manually entering information, helped eliminate errors. One significant error solved – it is no longer possible for drive times to be inadvertently “double-booked;” the system automatically detects and rejects overlapping time entries. Users are only shown information applicable to their persona and selections to simplify operation.
A Backoffice SharePoint interface was developed for the fleet managers to validate and approve drivers’ time entries, while the other was designed for payroll personnel responsible for exporting and processing time logs. While automated importing of time card data into payroll systems is possible, AJAX opted to maintain a manual process for a second level of validation; consequently, Red Level integrated the ability for payroll users to easily export time data in a format that is compatible with AJAX’s Backoffice systems. Following initial consultations in early December, the Red Level team was able to develop and test the apps by late January, with an organization-wide launch taking place in May. AJAX’s drivers can accurately report their time and activity information through a simple four-step mobile app-enabled process. Time validation and payroll processing are accelerated, improving operating efficiency.