IT services Archives

What is an IT Service Provider?

An IT Service Provider (sometimes called a Managed Service Provider, or MSP) is a proactive IT firm that anticipates the needs of its clients and delivers a wide array of technology services. The primary roles of an IT Service Provider include streamlining the day-to-day technical operations of a company and providing the cost benefits of bundled services. Services from an IT Service Provider include: Network and Cloud Security On-Demand Data Backups 24/7 IT Help Desk Support Office 365 Installation, Training, and Maintenance On-Site and Virtual Technicians Cloud Services and Storage Consultation, Strategy, and Roadmaps Disaster Recovery Services Application Development and Hosting Business Process Automation Data Analytics Digital Transformation Why do companies prefer IT Service Providers? SAVINGS. Companies save considerable amounts of money on technology, maintenance, repairs, security, and data recovery by purchasing bundled services DISASTER RECOVERY. The country has been facing more natural disasters than in past decades. Natural disasters ...

Red Level2023-02-16T16:01:18+00:00

Top 3 Reasons to Recycle Your E-Waste This Earth Day

To celebrate Earth Day and welcome spring to Michigan, Red Level brought our clients, business partners, and community together to recycle their outdated technology at our annual Spring Cleaning events in Grand Rapids and Novi. The events encourage our communities to act on protecting the earth through proper recycling and helps them to retire outdated technology that leaves their organizations vulnerable. This year we were able to recycle 5,260 pounds (2.58 tons) of old servers, laptops, scanners, printers, and PCs at our Spring Cleaning events. When it comes time to clean out your tech storage bins don’t just toss your old technology equipment. Recycle it. Recycling outdated technology benefits your business in three major ways: Efficiency Devices that are over five years old have passed their prime; performing 2.5 times slower with 3 times less battery life when compared to a newer device. Not only is the device itself is ...

David King2023-02-16T16:01:28+00:00

Phase out, Check-in and Check-out?

With shared storage of documents, overwriting other author’s work has historically been a concern. Two people would open the same document and made changes to the same content and whom over saves last wins and the other work is lost….. So as good technicians we have historically fought that scenario by requiring Checkout before editing. SharePoint would do this for us as soon as a user edited the file. A lock would be placed on the file until it is closed. Brilliant! I know those were good days. Question: With SharePoint online and the co-authoring options, is check-out and check-in a required default. I am sure there are still scenarios when you need to check out the file for exclusive access and control. Like you want to format the whole thing or apply document-wide content or settings. What is the process and best use of the document check-in and ...

Red Level2023-02-16T16:01:30+00:00

Red Level’s Kyle Hildebrand is Unstoppable!

Our very own Kyle Hildebrand was recently promoted to Network Administrator from his previous role as a Senior Helpdesk Specialist to meet our clients growing needs. He's unstoppable as he also won the Red Level 2017 Professionalism Award where he demonstrates enthusiasm, openness, diversity, teamwork, accountability, and a sense of purpose for the company. Kyle received high praise for his Office 365 migration project including OneDrive and Skype for Business training with a prominent automotive and aerospace organization. Some of his expertise includes: Support relating to complex technical issues involving Microsoft’s core business applications, especially Office 365 and directory synchronization Support for backup systems/disaster recovery solutions Support of peripheral devices/technology such as printers, copiers, scan-to-email/folder Mobile device support for various platforms including iOS and Android Do you want more information on Office 365, Skype or Disaster Recovery? Maybe superstar Kyle will work on your next project!

Red Level2023-02-16T16:01:38+00:00

YES, WE REALLY ARE THAT COOL!

It’s official: Red Level is decidedly cool. You don’t have to take our word for it. Just ask Crain’s, or the folks at Best Companies Group – they’ll tell you. In fact, they’re telling the world. And we’re not shy, so we’ll announce it too: Red Level has been officially been proclaimed one of the 2017 Cool Places To Work in Michigan by Crain’s Detroit Business. We couldn’t be more pleased. “Cool,” of course, means different things to different people. Depending on your perspective, it could mean having a “Bring your Lhasa-apso to work day,” an indoor lacrosse field, or hot and cold running Red Bull. We’re not cool in that way. But we seem to be cool enough to pass muster with Best Companies Group’s judging team, who got a good hard look at who we are, what we do, and how we do it. It meant peering under ...

David King2023-02-16T16:01:43+00:00

For the 6th Time, Red Level Appears on the Inc. 5000 list, Posting Three-Year Sales Growth of 50%

Novi, Michigan-August 18, 2017 – Inc. magazine today ranked Red Level at NO. 4648 on its 36th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and midsized businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000. “We are certainly tremendously pleased to find ourselves included in the Inc. 5000 again,” says Dave King, Red Level CEO. “Recognition such as this is certainly a badge of honor, coming as it does from a publication that’s this widely read and broadly respected. We’ve managed to achieve a good pattern of solid, sustained growth in what can be a volatile and unpredictable market; it is gratifying for ...

Red Level2023-02-16T16:01:43+00:00

Independence Day Closure

Red Level's offices will be closed for the 4th of July Holiday, Tuesday, July 4th. But you are never alone. For emergency technical support call 248-412-8210. We wish you a happy, relaxing day filled with family and friends, doing whatever you enjoy most. Our offices will reopen on Wednesday, July 5th. Thank you, The Red Level Support Team 248.412.8210 info@redlevelgroup.com

Red Level2023-02-16T16:01:44+00:00

RED LEVEL AWARDED CORP! MAGAZINE “MICHIGAN’S ECONOMIC BRIGHT SPOTS” HONOR FOR SECOND SUCCESSIVE YEAR

The Warren-based business magazine Corp! has selected Red Level as one of its “Michigan Economic Bright Spots” for the second year in a row. The award is given to acknowledge businesses whose growth, profitability, and increasing employee levels distinguish them in their fields and as contributors to their communities. Corp! honors a wide range of companies in virtually all industries with “Economic Bright Spot” honors, with sizes ranging from small family firms to Fortune 500 enterprises. Corp!’s panel of independent judges reviews hundreds of area businesses’ nominations to identify a select number of standout companies. The award is a distinction shared by a only a small number of Michigan technology firms. Red Level CEO David King is especially pleased to receive the award for the second year running. “Throughout our thirteen-year history, we’ve been relentlessly focused on delivering solutions that generate success for our clients,” King says. “While we’re certainly ...

Red Level2023-02-16T16:01:44+00:00

You’ve come a long way, baby…

In 2004, Trucker hats topped everyone's head and The Incredibles topped the box office. MySpace was all the buzz in social media and flip phones buzzed in your pocket. Snoop Dogg dropped it like it was hot and Friends wrapped up their series run. That same year, three friends decided to become entrepreneurs and start something remarkable. A lot can change in 13 years. At least one thing hasn't. Red Level is still the company to call for game-changing IT services. Thanks for taking the leap all those years ago, Dave, Ed and Rob. We're excited for what comes next. Happy 13th Birthday, Red Level!

Red Level2023-02-16T16:01:45+00:00

Red Level Named to 2017 Tech Elite Solution Providers by CRN

Tech Elite 250 list recognizes IT solution providers with deep technical expertise and premier certifications Novi, Michigan, March 27, 2017 – Red Level, the Novi-based technology consulting firm, announced today that CRN®, a brand of The Channel Company, has named it to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size. To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants. Since its inception, Red Level has maintained an unswerving commitment to the continuing professional education and ...

Red Level2023-02-16T16:01:46+00:00

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