Red Level’s Kyle Hildebrand is Unstoppable!

Our very own Kyle Hildebrand was recently promoted to Network Administrator from his previous role as a Senior Helpdesk Specialist to meet our clients growing needs.  He's unstoppable as he also won the Red Level 2017 Professionalism Award where he demonstrates enthusiasm, openness, diversity, teamwork, accountability, and a sense of purpose for the company. Kyle received high praise for his Office 365 migration project including OneDrive and Skype for Business training with a prominent automotive and aerospace organization. Some of his expertise includes: Support relating to complex technical issues involving Microsoft’s core business applications, especially Office 365 and directory synchronization Support for backup systems/disaster recovery solutions Support of peripheral devices/technology such as printers, copiers, scan-to-email/folder Mobile device support for various platforms [...]

Checklist For Evaluating Managed Services Providers

Think of the last business partner you selected for your company. Was it your accountant, attorney or financial advisor? Evaluating your IT consulting firm and even more specifically, your managed service provider is one of more important business decisions you'll make. The right managed service partner helps tobuild reliability and performance into your company’s IT environment – and takes problems and support costs out. A study by SpiceWorks done in November 2017, shows the budget breakdown by company size which states smaller companies are more likely to shell out more for managed hosting, while larger companies are more likely to invest in managed cloud infrastructure in 2018.  Here is the Managed Services budget portion breakdown for 2018: Managed hosting (12%), managed storage/backup [...]

BUDGETING FOR IT IN 2018? BUILD UP THE BASICS

People don’t usually get too excited about the basics where technology is concerned. It’s not surprising. People are interested in what’s new, and technology is all about what’s new, what’s next, what’s going to change the world – new apps, new phones, and new services are where all the action is. That mindset extends beyond people to companies. When considering what to spend IT resources on, there can be a great temptation to be dazzled by the novelty of that supposedly world-changing new application, that lightning-fast machine or that must-have accessory. And sure – some of them are must-haves or at least extremely-good-to-haves. If they come at the cost of taking care of fundamentals, though, that’s a problem. A lot [...]

Don’t Be Afraid of the Cloud

I’m an old-school network guy. My career has been built meticulously architecting datacenters with the latest offerings on SANs, switches, servers, firewalls, and threat remediation. I read all of the articles that talked about how the cloud was the future and how it would change the landscape forever. In no way did I accept that any cloud offering would meet my high standards of performance or security. Then by virtue of a changing career path, I was afforded the time to learn the real truth about a concept I had completely dismissed. And as it turns out, it’s actually the most incredible platform that I was never able to architect myself. Microsoft has bridged the gap between my beloved on-premises [...]

BaaS Vs. DRaaS: Critical Differences When Minutes Count

“Time is money” – so says the old adage. We all know it’s true: In our increasingly fast-paced society, all of us seem to have less time than ever, along with more demands on the time we do have. Wasted time costs us dearly. Consider what wasted time costs a small business – or for that matter, a large one. And consider that when an IT disaster strikes, time effectively stops. Employees are idled, production grinds to a halt, orders go unfilled, shipments go unsent, and vital communications hang in limbo. Time becomes money – money spent and lost – in a very real, immediate sense. This is the first, foremost consideration when deciding on a backup or disaster recovery [...]