IT Managed Services Archives

What is an IT Service Provider?

An IT Service Provider (sometimes called a Managed Service Provider, or MSP) is a proactive IT firm that anticipates the needs of its clients and delivers a wide array of technology services. The primary roles of an IT Service Provider include streamlining the day-to-day technical operations of a company and providing the cost benefits of bundled services. Services from an IT Service Provider include: Network and Cloud Security On-Demand Data Backups 24/7 IT Help Desk Support Office 365 Installation, Training, and Maintenance On-Site and Virtual Technicians Cloud Services and Storage Consultation, Strategy, and Roadmaps Disaster Recovery Services Application Development and Hosting Business Process Automation Data Analytics Digital Transformation Why do companies prefer IT Service Providers? SAVINGS. Companies save considerable amounts of money on technology, maintenance, repairs, security, and data recovery by purchasing bundled services DISASTER RECOVERY. The country has been facing more natural disasters than in past decades. Natural disasters ...

Red Level2023-02-16T16:01:18+00:00

VMWARE VSPHERE 5.5 REACHES END OF LIFE – AND IT’S TIME TO MOVE

VMware’s vSphere 5.5 has served countless businesses, and many Red Level clients, exceedingly well. As a cloud computing virtualization platform, vSphere 5.5 placed features and functions that were undreamed of previously, and made managing complex hybrid cloud environments incredibly easy and effective. Our clients reported outstanding stability and security, and they came to count on vSphere 5.5 to a remarkable degree – and many have been more than a little reluctant to let it go. …

Red Level2023-02-16T16:01:35+00:00

Meet The Team – James Graff Edition

Meet the people who make it happen at Red Level for our clients every day. James Graff is one of our Senior Account Executives. He has been at our headquarters for over 3 years. We asked James a few questions for you to get to know him a little better! What's your favorite restaurant? "I don't have one specific favorite restaurant, but I do enjoy' a great filet. Cameron's, Grey Ghost and Fleming's are just a few of my favorites." What's your favorite pastime? "I enjoy both golf and hunting." Why did you choose to work in IT? "I'm not sure! I went to school for Sales and Business Marketing, and I somehow ended up in IT." Favorite sport? "It's hard to choose between football, golf and hockey because I enjoy them all." What is your favorite vacation spot? "When I was growing up, it was our family ...

Kristy Mossoian2023-02-16T16:01:35+00:00

Red Level receives the Michigan Works! Impact Award!

Red Level has been chosen to receive the Michigan Works! Impact Award. The company was nominated for the honor by the Oakland County Michigan Works! Chapter in recognition of its success in forming strategic partnerships to upskill and expand the local workforce to meet industry needs better. Michigan Works! is a 30-year-old organization dedicated to providing services and support to Michigan’s workforce development system, the first united organization of its kind in the United States. The annual Impact Awards are bestowed upon companies who have demonstrated a commitment to create jobs and develop talent within their communities. This year’s Impact Awards presented at a ceremony at the Anderson House office building in Lansing on February 21, at which an invited list of business and government leaders gathered to honor the recipients. Award recipients were able to share their individual success stories with the assembled executives and elected officials. “Naturally, we are ...

Red Level2023-02-16T16:01:36+00:00