Kristy Mossoian's Author Page

The Top 5 Common Tech Issues & How to Solve Them!

Welcome to another "Troubleshoot Thursday," where we address some of the most pressing tech problems that businesses face today. As a leader in the tech consulting sphere, we've often been approached with a range of technical glitches, big and small. Today, we'll be sharing the top 5 tech issues our clients frequently encounter and, more importantly, how to solve them! 5. Slow Computer Performance Explanation: Nothing is more frustrating than a lagging computer, especially when you have a mountain of tasks to complete. The reasons for this lag could range from too many background apps running, malware infiltrating your system, or simply outdated hardware. Solution: Background Processes: Regularly open your task manager to see which applications are hogging your system’s resources and close unnecessary ones. System Scans: Schedule regular malware scans to ensure no malicious software is slowing down your computer. Hardware Upgrades: Sometimes, all your computer needs is a ...

Kristy Mossoian2023-09-14T14:53:14+00:00

Scaling Up? Leverage Managed IT Services

If you’re reading this, you’re likely the go-to person for all things tech in your small or medium-sized business. As the steward of your company's IT infrastructure, you understand better than anyone that keeping up with rapidly changing technology can be challenging. You also know that as your business grows, the need for a robust, reliable, and scalable IT infrastructure grows with it. Balancing day-to-day IT management with strategic initiatives becomes increasingly tricky, and let’s be honest, your time could be better spent on strategic growth rather than troubleshooting a network outage. That's where Managed IT Services come in. And no, this isn't just another fad or buzzword. Managed IT Services can be a game-changer for your expanding business. Let's dive into how outsourcing your IT needs can enable your business to scale smoothly and efficiently. Free Up Your Time By offloading routine IT tasks to a managed services provider, ...

Kristy Mossoian2023-09-06T15:25:14+00:00

Microsoft Licensing in the Cloud Era: What You Need to Know

Businesses across all sectors are leveraging the powerful capabilities of cloud services to transform their operations and stay ahead. Microsoft offers many robust solutions that require an understanding of their licensing models. It's imperative to familiarize yourself with the intricacies of Microsoft's cloud licensing to maximize your business' potential. A Shift to Cloud Licensing In the traditional on-premise model, Microsoft software licenses were typically bought outright and hosted on your own servers. However, the cloud model works quite differently. In the cloud era, Microsoft has moved towards a subscription-based model for most of its products. This shift means that you're essentially leasing the software. This option allows you to scale up or down based on your needs. A cloud license gives you access to Microsoft’s cloud services like Microsoft 365, Azure, and Dynamics 365, among others. Microsoft 365 Licensing One of the essential Microsoft cloud offerings is Microsoft 365, an ...

Kristy Mossoian2023-08-22T13:49:53+00:00

Red Level Ranks on Crain’s List of Largest Michigan IT Companies 2023

We're proud to announce that our commitment to innovation has landed us a spot in the distinguished Crain's List of Largest Michigan IT Companies 2023. This recognition speaks volumes about our journey, the strength of our team, and the trust we have earned from our clients. Driving Forces Behind Our Achievement Our place on Crain's list doesn't just reflect the size of our company. It showcases our continuous dedication to staying ahead in the IT field. With ever-changing challenges, we consistently provide innovative solutions for our clients. As such, this ranking underlines our impact on businesses across Michigan. Shining a Light on Our Team's Talent Achievements reflect the teams behind them. Our team's talent, dedication, and drive have been instrumental in our journey to the top. We are incredibly thankful to each member of Red Level for their tireless efforts. They are the backbone of our success. Expressing Gratitude to ...

Kristy Mossoian2023-08-17T05:05:57+00:00

Maximizing Productivity: 5 Benefits of Managed IT Services

As companies everywhere try to be more productive, we’ve actually become less productive! This is increasingly evident in our internal IT departments. Your internal team may have set things up to make everything run smoother, but you’re finding they aren’t. You may be spending more time battling with your internal department, which may have streamlined operations for their department but not for the rest of the company. Managed IT services is the solution. Here are five of the best ways managed IT services can help make your business more productive: 1. Proactive Monitoring and Maintenance Managed IT services providers constantly monitor your IT systems for potential problems and address them before they can cause any damage. With proactive maintenance, you can avoid unexpected downtime and ensure your business operations run smoothly. For example, we may use remote monitoring tools to constantly monitor your business's servers, network, and devices for potential ...

Kristy Mossoian2023-06-06T15:57:46+00:00

Interviewing Company Stakeholders for Managed IT Services

When engaging with any new client, managed IT services providers typically conduct a series of interviews with key company stakeholders to gain a deep understanding of the business's technology needs and risks. Getting to know and understand your business is key. Without a deep dive into your company, your solution will be generic and not help you meet your business goals. Here are a few steps that the managed IT services provider may take during the interview process: 1. Identify Key Stakeholders Red Level, for example, will typically start by identifying the key stakeholders who will be involved in the decision-making process regarding the business's IT infrastructure. This may include IT staff, business owners, department heads, and other decision-makers. 2. Conduct Needs Assessment During the interview process, the managed IT services provider will assess the business's technology needs by asking stakeholders questions about their current IT infrastructure, pain points, and ...

Kristy Mossoian2023-06-06T15:53:48+00:00

Why Your Business Can’t Afford to Ignore Digital Transformation

Use technology to get on par with the leading businesses in your industry. Digital transformation is becoming increasingly important for businesses of all sizes in order to stay competitive. In this blog, we'll explore what digital transformation is and why your businesses need it. What is Digital Transformation? Digital transformation is using technology to fundamentally transform how businesses operate and deliver value to customers. It involves the integration of digital technologies, such as cloud computing, artificial intelligence, and analytics, into all aspects of a business. It's not just about implementing new tools and systems; it's about changing the way people work, how they interact with customers, and how the business creates value. Why do Businesses Need Digital Transformation? Digital transformation is essential for businesses that want to remain competitive and relevant in today's rapidly changing business environment. Here are some of the key reasons why businesses need digital transformation: Increased Efficiency ...

Kristy Mossoian2023-03-22T19:53:20+00:00

Red Level Named to Crain’s Detroit “Cool Places to Work in Michigan”

Red Level is honored to be named to the 2022 “Cool Places to Work in Michigan” by Crain’s Detroit. Our team thought highly enough of the company to say some pretty nice things. Employee feedback and satisfaction were used to select organizations across Michigan. Red Level earned its spot on the list by being recognized for having a high level of employee engagement, satisfaction, and positive and empowering work culture. Finalists were chosen based on confidential employee survey responses that analyzed perspectives on workplace culture, company leadership, and perks and benefits. “Flexible schedules and remote work technologies/schedules to help with the work/life balance. They make sure we put ourselves and our families first. I can attend my kids’ activities, stay home with them when they are sick, and even if I have to wait for the Comcast guy.” – Red Level Team Member Red Level’s mission is to support our ...

Kristy Mossoian2023-02-16T16:01:16+00:00

Red Level Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

Red Level Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation Red Level has been named as one of the world’s premier managed service providers in the prestigious 2022 Channel Futures MSP 501 rankings. Red Level has been selected as one of the technology industry’s top-performing providers of managed services by the editors of Channel Futures. For the past 16 years, managed service providers (MSPs) from around the globe have submitted applications to be included in this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. MSPs that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel ...

Kristy Mossoian2023-02-16T16:01:16+00:00

Red Level Recognized on CRN’s 2022 Managed Service Provider (MSP) 500 List

Red Level announced today that CRN®, a brand of The Channel Company, has named Red Level to its 2022 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. The annual list identifies the leading service providers in North America, whose forward-thinking approaches to managed services are changing the landscape of the IT channel, helping end-users increase efficiency and simplify IT solutions. This annual list is divided into three categories: the MSP Pioneer 250 which is focused primarily on the SMB market; the MSP Elite 150, a large data center focused on- and off-premises; and the Managed Security 100 made up of off-premises-focused, cloud-based IT security services. Red Level delivers comprehensive technology services with customizable and scalable technology solutions designed precisely to our client's unique needs - solutions that accelerate growth, reduce costs, and enable collaboration. As a preferred partner to technology leaders such as Microsoft, DellEMC, and VMWare, we ...

Kristy Mossoian2023-02-16T16:01:17+00:00

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