Managed IT Services Archives

Why Managed IT Services Are The Smartest Move Your Business Can Make Right Now

IT used to be simpler. A few computers, a server in the closet, and a “tech guy” on speed dial. But now? Tech is everywhere, cyber threats are nonstop, and your business can't afford downtime. That’s where Managed IT Services come in and why more organizations are ditching the break-fix model and going fully managed. Here’s why it’s not just a smart move, it’s the necessary one. 1. Predictable Costs, No Surprises Surprise IT issues? Translation: surprise bills. With Managed Services, you get consistent support for a flat monthly fee — no more holding your breath when something breaks. Budget smarter and avoid costly emergencies. Red Level offers scalable plans, meaning you're only paying for what you actually use. 2. Proactive Support (Not Just Firefighting) Break-fix IT waits until something goes wrong. Managed IT prevents issues before they start. We monitor your systems 24/7, patch vulnerabilities, and make sure your ...

Kristy Mossoian2025-05-13T01:27:41+00:00

Why Your IT Guy Is Drowning (and How We Can Save Him)

Your IT Team Is Struggling, And It’s Not Their Fault Picture this: your IT team is swamped with support tickets, fighting fires all day, and barely keeping the lights on. Every time they think they have a moment to breathe, another emergency pops up. Sound familiar? Many businesses rely on a small (or solo) IT team to handle everything. Network issues, security threats, software updates, user support, and, oh yeah, those surprise “we need this fixed ASAP” requests. But here’s the hard truth: expecting one person (or even a small team) to juggle it all isn’t just unfair, it’s unsustainable. The Reality of an Overloaded IT Team Your IT team isn’t just busy. They’re drowning. And it’s not because they’re bad at their job. It’s because the job keeps getting bigger. Security threats are evolving faster than ever. Cyberattacks, ransomware, phishing scams—keeping up requires constant monitoring, tools, and expertise. Your ...

Kristy Mossoian2025-02-07T17:24:10+00:00

Global Standstill: Navigating the Chaos of a CrowdStrike Outage with Managed IT Services

Reliance on technology for business operations cannot be overstated. However, this dependency also exposes businesses to vulnerabilities, especially when critical services experience outages. The recent outage at CrowdStrike, a leader in cloud-delivered endpoint and cloud workload protection, is a prime example. This situation underscores the importance of having a robust, Managed IT Services partner. Here’s why: 1. Proactive Monitoring and Quick Response Managed IT Services ensure continuous monitoring of your business's IT infrastructure. This proactive approach means that in events like the CrowdStike outage, our team is already aware and ready to respond immediately. This quick action can mitigate potential risks and minimize downtime. 2. Expertise and Experience At Red Level, our skilled professionals possess the expertise and experience to handle unexpected scenarios. They can navigate the complexities of a cybersecurity product outage, ensuring that your business has the necessary workarounds and maintains its security posture even when primary defenses ...

Kristy Mossoian2024-07-25T19:37:59+00:00

Scaling Up? Leverage Managed IT Services

If you’re reading this, you’re likely the go-to person for all things tech in your small or medium-sized business. As the steward of your company's IT infrastructure, you understand better than anyone that keeping up with rapidly changing technology can be challenging. You also know that as your business grows, the need for a robust, reliable, and scalable IT infrastructure grows with it. Balancing day-to-day IT management with strategic initiatives becomes increasingly tricky, and let’s be honest, your time could be better spent on strategic growth rather than troubleshooting a network outage. That's where Managed IT Services come in. And no, this isn't just another fad or buzzword. Managed IT Services can be a game-changer for your expanding business. Let's dive into how outsourcing your IT needs can enable your business to scale smoothly and efficiently. Free Up Your Time By offloading routine IT tasks to a managed services provider, ...

Kristy Mossoian2023-09-06T15:25:14+00:00

10 Things to Look for in a Managed Services Provider

10 things to look for in a Managed Services Provider Availability Fast Service and Response Time Annual IT Budget Planning Disaster Recovery Planning Third-Party Vendor Partnerships Local On-Site Maintenance and Support Daily Backups and Cloud Services Security Testing & Monitoring Employee Support Proactive Maintenance As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do not have the resources to manage a large on-site IT staff. Choosing the right partner for your Managed Services needs is important. Here are 10 Things to look for as you ...

Red Level2023-02-16T16:01:17+00:00

What is an IT Service Provider?

An IT Service Provider (sometimes called a Managed Service Provider, or MSP) is a proactive IT firm that anticipates the needs of its clients and delivers a wide array of technology services. The primary roles of an IT Service Provider include streamlining the day-to-day technical operations of a company and providing the cost benefits of bundled services. Services from an IT Service Provider include: Network and Cloud Security On-Demand Data Backups 24/7 IT Help Desk Support Office 365 Installation, Training, and Maintenance On-Site and Virtual Technicians Cloud Services and Storage Consultation, Strategy, and Roadmaps Disaster Recovery Services Application Development and Hosting Business Process Automation Data Analytics Digital Transformation Why do companies prefer IT Service Providers? SAVINGS. Companies save considerable amounts of money on technology, maintenance, repairs, security, and data recovery by purchasing bundled services DISASTER RECOVERY. The country has been facing more natural disasters than in past decades. Natural disasters ...

Red Level2023-02-16T16:01:18+00:00

Right-Sizing IT – Power & Flexibility for Growing Companies

Growing a business is never easy, and properly managing that growth can be even harder. A growing company has countless “moving parts” that must be considered, accommodated, and forced to work in synchronization. Head counts have to match resource requirements; facility size has to accommodate head count; budgeting, provisioning and resource allocations have to scale in symmetry with the company’s growth path. And one of the most critical – and difficult – moving parts to manage has historically been IT. Consider the case of Teijin Advanced Composites America. Although its corporate parent is a vast Japanese chemical and pharmaceutical firm, this pioneering Red Level Client is nonetheless subject to most of the same challenges and constraints as any other emerging start-up—and some extra ones besides. When we first became acquainted with TACA, it was in the earliest stages of a collaborative agreement with one of America’s largest manufacturers, and at ...

Red Level2023-02-16T16:01:54+00:00

Red Level Recognized for Excellence in Managed IT Services

Red Level, the Novi-based technology consulting and solutions company announced today CRN®, a brand of The Channel Company, has named Red Level to its 2016 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with best practice approaches to delivering managed services. Red Level's service offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiency, and maximize their return on IT investments. In today's fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN's MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations. The list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite ...

Red Level2023-02-16T16:01:54+00:00