Kristy Mossoian's Author Page

About Kristy Mossoian

Red Level's Marketing Manager

Interviewing Company Stakeholders for Managed IT Services

When engaging with any new client, managed IT services providers typically conduct a series of interviews with key company stakeholders to gain a deep understanding of the business's technology needs and risks. Getting to know and understand your business is key. Without a deep dive into your company, your solution will be generic and not help you meet your business goals. Here are a few steps that the managed IT services provider may take during the interview process: 1. Identify Key Stakeholders Red Level, for example, will typically start by identifying the key stakeholders who will be involved in the decision-making process regarding the business's IT infrastructure. This may include IT staff, business owners, department heads, and other decision-makers. 2. Conduct Needs Assessment During the interview process, the managed IT services provider will assess the business's technology needs by asking stakeholders questions about their current IT infrastructure, pain points, and ...

Kristy Mossoian2023-06-06T15:53:48+00:00

Why Your Business Can’t Afford to Ignore Digital Transformation

Use technology to get on par with the leading businesses in your industry. Digital transformation is becoming increasingly important for businesses of all sizes in order to stay competitive. In this blog, we'll explore what digital transformation is and why your businesses need it. What is Digital Transformation? Digital transformation is using technology to fundamentally transform how businesses operate and deliver value to customers. It involves the integration of digital technologies, such as cloud computing, artificial intelligence, and analytics, into all aspects of a business. It's not just about implementing new tools and systems; it's about changing the way people work, how they interact with customers, and how the business creates value. Why do Businesses Need Digital Transformation? Digital transformation is essential for businesses that want to remain competitive and relevant in today's rapidly changing business environment. Here are some of the key reasons why businesses need digital transformation: Increased Efficiency ...

Kristy Mossoian2023-03-22T19:53:20+00:00

Red Level Named to Crain’s Detroit “Cool Places to Work in Michigan”

Red Level is honored to be named to the 2022 “Cool Places to Work in Michigan” by Crain’s Detroit. Our team thought highly enough of the company to say some pretty nice things. Employee feedback and satisfaction were used to select organizations across Michigan. Red Level earned its spot on the list by being recognized for having a high level of employee engagement, satisfaction, and positive and empowering work culture. Finalists were chosen based on confidential employee survey responses that analyzed perspectives on workplace culture, company leadership, and perks and benefits. “Flexible schedules and remote work technologies/schedules to help with the work/life balance. They make sure we put ourselves and our families first. I can attend my kids’ activities, stay home with them when they are sick, and even if I have to wait for the Comcast guy.” – Red Level Team Member Red Level’s mission is to support our ...

Kristy Mossoian2023-02-16T16:01:16+00:00

Red Level Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

Red Level Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation Red Level has been named as one of the world’s premier managed service providers in the prestigious 2022 Channel Futures MSP 501 rankings. Red Level has been selected as one of the technology industry’s top-performing providers of managed services by the editors of Channel Futures. For the past 16 years, managed service providers (MSPs) from around the globe have submitted applications to be included in this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. MSPs that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel ...

Kristy Mossoian2023-02-16T16:01:16+00:00

Red Level Recognized on CRN’s 2022 Managed Service Provider (MSP) 500 List

Red Level announced today that CRN®, a brand of The Channel Company, has named Red Level to its 2022 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. The annual list identifies the leading service providers in North America, whose forward-thinking approaches to managed services are changing the landscape of the IT channel, helping end-users increase efficiency and simplify IT solutions. This annual list is divided into three categories: the MSP Pioneer 250 which is focused primarily on the SMB market; the MSP Elite 150, a large data center focused on- and off-premises; and the Managed Security 100 made up of off-premises-focused, cloud-based IT security services. Red Level delivers comprehensive technology services with customizable and scalable technology solutions designed precisely to our client's unique needs - solutions that accelerate growth, reduce costs, and enable collaboration. As a preferred partner to technology leaders such as Microsoft, DellEMC, and VMWare, we ...

Kristy Mossoian2023-02-16T16:01:17+00:00

Red Level Ranked on Channel Futures MSP 501 – Tech Industry’s Most Prestigious List of Global Managed Service Providers

Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation Red Level has been named as one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings. Red Level has been selected as one of the technology industry’s top-performing providers of managed services by the editors of Channel Futures. For the past 15 years, MSPs from around the globe have submitted applications to be included on this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. Managed services providers that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel Futures that rank applicants using a unique methodology that weighs financial performance according to long-term health and viability, ...

Kristy Mossoian2023-02-16T16:01:18+00:00

Red Level Named to Redmond Channel Partner Magazine RCP 350

Red Level has been named by Redmond Channel Partner (RCP) magazine to the RCP 350, a qualitative list of companies that demonstrate a laser focus on Microsoft technology and a strong commitment to providing great value for their customers. Selected by the RCP editors, the RCP 350 recognizes companies that are members of the Microsoft Partner Network, have major end-user service operations in the United States and have at least one Microsoft gold competency. “Red Level is honored to be recognized as one of the top 350 Microsoft partners. We strive to understand our client’s business needs and pair them with the technologies that enable them to reach their goals. Through this, we have been able to expand our team, expertise, and services to continue our long-standing excellence with Microsoft Solutions,” said David King, President & CEO of Red Level. “We have the best people leveraging technology solutions to drive ...

Kristy Mossoian2023-02-16T16:01:19+00:00

Red Level Named to 2020 Managed Service Provider 501 by Channel Futures

Red Level has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings. For the 13th year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities, and company and customer demographic information. Applicants are ranked on a unique methodology that weights revenue figures according to long-term health and viability; commitment to recurring revenue; and operational efficiency. Channel Futures is pleased to name Red Level to the 2020 MSP 501. "We are honored to represent the Channel Futures MSP 501 list. Red Level continually strives to refine our knowledge and skillsets to deliver customized scalable technology solutions designed precisely to our clients’ unique needs.” -David King In the 13 years since its inception, the MSP 501 has evolved from a competitive ...

Kristy Mossoian2023-02-16T16:01:21+00:00

Red Level Named to 2020 Managed Service Provider 500 by CRN

Red Level, announced today that CRN®, a brand of The Channel Company has named Red Level to its 2020 Managed Service Provider (MSP) 500 list in the MSP Pioneer 250 category. This popular list identifies North American solution providers that deliver operational efficiencies, IT system improvements, and a higher rate of return on investments for their customers. These accomplished MSPs work tirelessly to guide their customers and create solutions for complex IT issues. This annual list is divided into three categories: the MSP Pioneer 250 who are focused primarily on the SMB market; the MSP Elite 150, large data center-focused on- and off-premises; and the Managed Security 100 made up of off-premises-focused, cloud-based IT security services. Red Level expanded our managed service offerings in February of 2019 through the strategic acquisition of a Grand Rapids, MI-based business and technology consulting C/D/H. Our new offerings include custom application development, business analytics, and collaboration services. It also allowed us to expand our expertise in, governance and employee onboarding as a complement to Red Level’s long-standing excellence in managed services and enterprise-grade IT infrastructure deployment and management. “MSPs are the critical bridge for customers ...

Kristy Mossoian2023-02-16T16:01:24+00:00

Red Letter IT Newsletter – November 2018

MEET THE TEAM: Helpdesk Manager, Hayley Sargent Hayley Sargent leads Red Level's Helpdesk team as they wrangle technical issues and support the IT needs Detroit area business. TECH NEWS: What is Cloud Computing? If you aren't taking advantage of cloud computing, or don't know how best to implement it, we've written this guide to help you. THANKSGIVING: Happy Thanksgiving from Red Level A few members of our team of IT pros at Red Level sit down to share their favorite part of Thanksgiving dinner plus some of the reasons they are feeling thankful this year. DIGITAL TRANSFORMATION: What Digital Transformation Means for Your Business Mike Balatzis, Red Level's Microsoft Manager, talks Digital Transformation and what it really means for business owners and executives. FOOTBALL PICKS: Detroit Lions Thanksgiving Football Predictions Red Level shares a few of their predictions about the upcoming game between the Detroit Lions and the Chicago Bears on ...

Kristy Mossoian2023-02-16T16:01:32+00:00

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