Collaboration Solutions

Work From Home Readiness Checklist

Our current reality has created a big push for people to work from home. There are many applications and services that give organizations the ability to have their employees work remotely. The Work From Home Readiness Checklist consists of three main pillars that you want to be sure you cover when implementing a work from environment: hosted items, access tools, and policies. Hosted Items Software-as-a-service (SaaS) SaaS is any software or application that is hosted on the Internet and is accessible by users either from an organizational device (laptop, phone, tablet) or a personal device. Systems like payrolls services, ERPs, Office 365 fall into this category. Infrastructure-as-a-service (IaaS) IaaS is a managed computing infrastructure that is offered on-demand, meaning computing [...]

Work From Home Best Practices

The COVID-19 virus has created the new reality of working from home or remotely. We have a few best practices for you to keep communicating and collaborating, from both a technical and practical perspective. Microsoft published a letter from Lily Zheng in their Shanghai office. In this letter, she had three key points for your team and organization. Your Team: Stay Well Exercise every day, make sure you eat, and have a structured schedule Go All In Don’t put things off. Don’t cancel your standing meetings. Do everything remotely. Support your Teammates Check in on people. Instead of stopping by someone’s desk to chat for a second. Ping them on teams or a random video call to chat. Share photos [...]

MASCO Corp. Aligns IT with the Business to Transform as a Modern Workplace

MASCO Corp. designs, manufactures and distributes branded home improvement and building products worldwide. Its industry-leading brands include Delta® and Hansgrohe® faucets, Behr® paint, and Kichler® decorative and outdoor lighting. With about 10,000 associates throughout the company, IT is challenged to stay abreast of technology to digitally transform MASCO as a modern workplace. The Situation In 2005, MASCO targeted about 10 siloed business units each functioning with a decentralized structure. There was little-to-no communication with corporate IT. At the same time, fragmentation plagued other internal departments. The concern in communications, for example, was broken intranet hubs, a lack of cohesive communications with associates causing confusion and a need for new tools to improve business services. Essentially, MASCO was in disarray requiring [...]