Collaboration Solutions

MASCO Corp. Aligns IT with the Business to Transform as a Modern Workplace

MASCO Corp. designs, manufactures and distributes branded home improvement and building products worldwide. Its industry-leading brands include Delta® and Hansgrohe® faucets, Behr® paint, and Kichler® decorative and outdoor lighting. With about 10,000 associates throughout the company, IT is challenged to stay abreast of technology to digitally transform MASCO as a modern workplace. The Situation In 2005, MASCO targeted about 10 siloed business units each functioning with a decentralized structure. There was little-to-no communication with corporate IT. At the same time, fragmentation plagued other internal departments. The concern in communications, for example, was broken intranet hubs, a lack of cohesive communications with associates causing confusion and a need for new tools to improve business services. Essentially, MASCO was in disarray requiring [...]