Office 365 Archives

Modern Workplace Summit Delivers Business Insight to Michigan Companies

The modern workplace is coming into its own as more and more companies jump on board with advancements in technology and tools that digitally enable the workforce. Where the conference room used to be the meeting hub, now digital collaboration tools like Microsoft Teams effectively lead virtual “in-person” meetings. Where note pads, folios, and pens dotted tables in boardrooms, now e-pads and screens replace paper with Microsoft OneNote as the preferred mode of notetaking. Red Level, along with Microsoft, recently hosted the Modern Workplace Summit to help focus Michigan businesses on their evolution to the modern workplace. “Continual change is the new normal. New systems and practices sweep away old ones with almost predictable regularity,” said David King, President and CEO of Red Level. “Our annual Modern Workplace Summit tackles the necessary efficiencies everyone needs to smoothly transition as a digital workforce.” Power Summit for IT and Business Leaders Alike ...

Red Level2023-02-16T16:01:25+00:00

Protect Against Spoofing

Office 365 Exchange Online is a robust email platform, but it’s still vulnerable to cyber-attacks. One such attack is spoofing. Spoofing is when somebody with malicious intent sends an email to trick you into thinking that the email is coming from someone you know within your organization or someone you receive emails from regularly. For example, I received one last week from someone that appeared to be from Amazon for Business the email was telling me to reset my password to click to verify and asking me to put in my credentials. It looked very similar to an Amazon email. It had the Amazon logo, and the form was professionally done. However, I do not have an Amazon for Business account, so I knew it was a spoofing attempt. Here are a couple of examples of what you might see when someone has sent you a spoofed message: The display ...

Red Level2023-02-16T16:01:26+00:00

Upgrade Skype for Business to Microsoft Teams

On July 30th Microsoft formally announced that Skype for Business Online was going to be retiring and a lot of our clients have been reaching out to us wondering how this will impact them. “We aren’t ready for Microsoft Teams.” “We don’t know what Teams is.” “We use Skype, what do we do?” We can help you answer those questions and concerns. Microsoft has shared that Skype for Business Online is going to be retired on July 31st, 2021. Which gives you plenty of time to learn and implement Teams into your organization. However, after that date, the Skype for Business Online Service will be completely inaccessible. As of September 1st, of this year all new Office 365 customers are going to be directly using Teams for chat, meetings, and calls. A disclaimer that we want to make sure you know is the Skype consumer brand, product, and Skype for ...

Red Level2023-02-16T16:01:26+00:00

Veeam Backup for Microsoft Office 365

Imagine this all-too-common scenario: someone in accounting receives a large invoice by email and pays it. It’s several months before you discover that the invoice originated from a compromised or spoofed email account, that your vendor never received the funds, and that you’re now obligated to provide the FBI with evidence for a criminal investigation. How long would it take you to locate the suspicious communications? Especially if they’d been deleted months before? As business email compromise and spear phishing attacks grow in sophistication, we’re seeing more of these unfortunate scenarios, but we also regularly encounter less dramatic circumstances in which our clients discover an urgent need for backups of emails or files —backups that may be easy or impossible for them to find, depending on the recovery solution they’ve set up beforehand. Whether these incidents are minor glitches or will result in a devastating loss is entirely contingent upon ...

Robert Tessanne2023-02-16T16:01:31+00:00

Check and Configure SharePoint User Permissions

Ever have a SharePoint gotcha problem before? It’s highly likely that your answer is yes and you are not alone. SharePoint has lots of gotchas and it can be difficult to troubleshoot sometimes. However, there are some really simple yet powerful features that are built right into the interface. Site collection administrators will find these features easily accessible and usable to trouble shoot why somebody doesn’t have access to certain resources. This blog covers the features that allow you to check guest permissions in SharePoint. Scenario 1: Problem - Users are granted access to a site and they start navigating until they can’t add or update items. Solution - Bring up list setting and check permission dialog Type in the user name in question and check their permissions to the list Review all the permissions that the user is assigned throughout the site Alter and modify the additional permission and ...

Clay Osborn2023-02-16T16:01:31+00:00

Digital Transformation and What it Really Means for Business

It's impossible to pick up a business magazine or read an IT blog without seeing "Digital Transformation" in the headlines. And while it's garnering a lot of ink and pixels, many professionals aren't quite sure what this means for their business. When we need technology answers, we go right to Mike Balatzis. He's Red Level's Microsoft Solutions Manager and besides being a nice guy with a big brain, he talks in plain English so even the non-geeks can understand. We peppered him with a few questions about Digital Transformation and what it really means for business owners and executives. Here's the scoop. What is the Digital Transformation? In simple terms, every business is a Digital Business and the importance of technology as a driver for business value has never been greater. This is especially important when there is an outage or another business impact. Everyone wants the ability to connect ...

Red Level2023-02-16T16:01:32+00:00

What’s The “Power” in Microsoft’s Power BI (Business Intelligence)?

There's been tons of buzz the last few years' about big data and cloud collaboration. How can you, as a business owner, analyst or data interpreter, determine what data is good or bad for effective analytics and reporting? Let's take it a step further, how can you make usable, actionable data available throughout an organization, enable opportunities for new services, and gain vital insights from fragmented and under-analyzed data? This is the 'Power' in Microsoft's Power BI! Before we dig deeper, what is Microsoft's Power BI? Microsoft Power BI, or “business intelligence,” is an impactful cloud-based tool that transforms a company’s data into rich visuals for its employees to collect and organize so they can focus on what matters to them: getting access to the right information, spotting important trends, and reaching important milestones. One way to look at Power BI is Microsoft Excel on steroids. Once the raw data is loaded ...

Red Level2023-02-16T16:01:37+00:00

Red Level’s Kyle Hildebrand is Unstoppable!

Our very own Kyle Hildebrand was recently promoted to Network Administrator from his previous role as a Senior Helpdesk Specialist to meet our clients growing needs. He's unstoppable as he also won the Red Level 2017 Professionalism Award where he demonstrates enthusiasm, openness, diversity, teamwork, accountability, and a sense of purpose for the company. Kyle received high praise for his Office 365 migration project including OneDrive and Skype for Business training with a prominent automotive and aerospace organization. Some of his expertise includes: Support relating to complex technical issues involving Microsoft’s core business applications, especially Office 365 and directory synchronization Support for backup systems/disaster recovery solutions Support of peripheral devices/technology such as printers, copiers, scan-to-email/folder Mobile device support for various platforms including iOS and Android Do you want more information on Office 365, Skype or Disaster Recovery? Maybe superstar Kyle will work on your next project!

Red Level2023-02-16T16:01:38+00:00

We’re Microsoft’s Heartland Cloud Partner of the Year

Excuse me if I seem a little bit proud at the moment. I am. Red Level has been named as Microsoft USB Champions Club Heartland Cloud Partner of the Year for 2016. Not for the first time, or the second, but for the third year running. In 2014, Red Level was named Partner of the Year and for the past two consecutive years, Cloud Partner of the Year. A true “hat trick”. What does that mean, you ask? Well, if you’re not in our line of work, that title might not mean a lot to you, but from where we stand it means a lot. In essence, it means that our company has been selected for outstanding performance when it comes to, in the Microsoft’s words, “arming the small business community with the right technology and services they need to be successful.” In practical terms, that means helping companies to ...

David King2023-02-16T16:01:51+00:00