Managed IT Services

MiCLOUD: ENTERPRISE-GRADE CLOUD SERVICES FOR SMBs

Cloud services have gotten a lot of attention from small to medium-sized businesses in recent years, and for good reason: It’s expensive, risky, and resource-intensive to manage your IT infrastructure. At the same time, a lot of SMBs have held off on migrating to the cloud, for equally good reasons: Most cloud services – and cloud service providers – aren’t prepared to serve their companies optimally. Every company’s IT needs are unique but try telling that to one of the global monoliths dominating the cloud services arena. It’s pretty much a given that signing on for service with most cloud services companies means giving up a good deal of flexibility and control, as well as sacrificing any claim to customization [...]

Red Letter IT Newsletter – February 2018

Hopefully, the winter blast we've been experiencing has finally subsided.  Now with this mini heat blast into the 40s, take a look at these 5 quick IT stories you should know about: WHAT ARE THE FIVE W'S OF MANAGED SERVICES? Who, What, Where, When, and How for Managed Services A quality IT provider should feel like part of your company’s family, like a natural extension of or another department within your business. TECH NEWS: Managed Services Provider Checklist Marco D’Aristotile, Red Level Help Desk Manager, Explains How Managed Service Providers Become Outsourced IT Departments. BLOG: Two Advanced Security Certifications = Better Security For You Information security is a significant area of concern these days – and it ought to be. TECH SPRING CLEANING [...]

What are The Five W’s of Managed Services?

WHO takes care of Managed Services? IT providers focus on the small to medium-sized business market where it’s common to find companies outsourcing their IT services. A quality IT provider should feel like part of your company’s family, like a natural extension of or another department within your business. WHAT exactly are Managed Services? Managed services are a package of IT systems and solutions for your company provided by a competent service provider. The tools they provide leave you free to focus on other aspects of your business. Some forms of managed services include PC and network device alerts, network security, data backup and recovery, and overall system management and maintenance. WHERE should I begin? Take a look at the [...]

Checklist For Evaluating Managed Services Providers

Think of the last business partner you selected for your company. Was it your accountant, attorney or financial advisor? Evaluating your IT consulting firm and even more specifically, your managed service provider is one of more important business decisions you'll make. The right managed service partner helps tobuild reliability and performance into your company’s IT environment – and takes problems and support costs out. A study by SpiceWorks done in November 2017, shows the budget breakdown by company size which states smaller companies are more likely to shell out more for managed hosting, while larger companies are more likely to invest in managed cloud infrastructure in 2018.  Here is the Managed Services budget portion breakdown for 2018: Managed hosting (12%), managed storage/backup [...]

Red Level Recognized for Excellence in Managed IT Services – Two Years in a Row

NOVI, MICHIGAN - February 16, 2017 – Red Level, the Novi-based technology consulting and managed services firm, announced today that CRN®, a brand of The Channel Company, has named Red Level to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments. In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking [...]

Don’t Be Afraid of the Cloud

I’m an old-school network guy. My career has been built meticulously architecting datacenters with the latest offerings on SANs, switches, servers, firewalls, and threat remediation. I read all of the articles that talked about how the cloud was the future and how it would change the landscape forever. In no way did I accept that any cloud offering would meet my high standards of performance or security. Then by virtue of a changing career path, I was afforded the time to learn the real truth about a concept I had completely dismissed. And as it turns out, it’s actually the most incredible platform that I was never able to architect myself. Microsoft has bridged the gap between my beloved on-premises [...]