IT- Not Just Infrastructure Solutions and Services
Rethink IT- and Really Put it to Work What does technology do for your business these days? Without a doubt, it does a good job handling a variety of essential, routine functions: record keeping, reporting, communicating. You might ask yourself, though, if it is fulfilling it's potential in actively working for your business-and getting it to do so might require a bit of rethink. Forrester Research has already done a lot of deep thinking about exactly that. They advocate for the title of "Business Technology" (BT) as a replacement for " Information Technology." The idea is that IT no longer simply supports business activities, it has become a vital business activity in itself, and has an essential role to play in winning, serving, and retaining customers. The Forrester "Business Technology Agenda" is Red Level's road map for successfully making that transition. Like all modern companies this requires a shift-from traditional IT infrastructure and services into ...