What is IT Change Management?
What is IT Change Management? Definition: Change management is a process for controlling the lifecycle of changes while minimizing disruption to an organization’s employees and IT services. Things do fall apart. Printers jam, Wifi goes down, laptops die, and networks lag. That’s why we hire IT consultants. Repair and maintenance come with a cost, not the cost of hiring an IT vendor, but rather the cost of downtime, work disruption, and getting employee acceptance and buy-in. When not carefully planned out, repairs and even standard upgrades can often cost more in lost productivity than the cost of repairs. Change management focuses not only on maintenance and repair but on how a company and its employees are affected when changes [...]