Kristy Mossoian's Author Page

About Kristy Mossoian

Red Level's Marketing Manager

Trash the Tech, Not the Planet, Spring Clean for Earth Day

Red Level is hosting our annual Tech Spring Cleaning event Thursday, May 1st. We've made it ridiculously easy to get rid of your outdated tech, the right way. Let’s be real, your office has a junk drawer the size of a server room. Old laptops. Retired routers. Cords that lead to absolutely nothing. This Earth Day, skip the cliches and do something that actually makes an impact. This is your chance to clean house, protect your data, and avoid filling a landfill. Plus, it's free. What We’ll Take (Basically Anything With a Plug) If it powers on or doesn't, it qualifies. No need to sort or sanitize. Just drop it off, and we'll handle the rest. Laptops, phones, and tablets Monitors, servers, printers Wires, cables, hard drives Dead weight and digital regrets This isn’t just for IT folks. This isn't only for your IT team. If you work in HR, operations, finanice, ...

Kristy Mossoian2025-04-22T20:01:55+00:00

Navigating Microsoft Entra Lockouts: Why Having a Trusted IT Partner Matters

Over the weekend, some organizations using Microsoft Entra ID experienced unexpected user lockouts tied to a new security feature rollout specifically, the MACE Credential Leak Detection app, designed to proactively disable potentially compromised accounts. While this tool adds an important layer of security, it also caught many IT teams off guard, especially those without dedicated support or visibility into conditional access changes. At Red Level, we see this as a reminder of just how critical it is to have an experienced Managed Services Partner (MSP) in your corner, someone who can help you adapt quickly, respond efficiently, and keep your business running smoothly. What Happened In certain environments where Phase 2 security baselines were active, Microsoft’s rollout of the MACE app triggered widespread account lockouts. Even accounts with strong passwords and Multi-Factor Authentication were affected. This wasn’t a breach or a bug, it was a well-intentioned rollout of a new ...

Kristy Mossoian2025-04-21T16:52:39+00:00

License & Registration Check – Make Sure Your Microsoft Setup is Street Legal

When was the last time you took a close look at your Microsoft Cloud licensing? If you’re like most businesses, it’s something that often gets set up and then forgotten, until you run into an issue. Just like driving without proper registration can get you into trouble, operating without optimized Microsoft licenses could be costing you more than you realize. Are You Paying Too Much for Licenses You Don't Need? Many businesses purchase Microsoft 365, Azure, or other cloud services and never revisit their licensing. Over time, this can lead to: Over-licensing: Paying for seats or features your team isn’t using. Under-licensing: Missing out on features that could boost security, productivity, or compliance. Misaligned Licensing: Employees may be assigned higher-tier licenses when a lower-tier one would suffice. What Happens When You Don't Keep Your Licensing In Check? Wasted Budget: You could be spending thousands on unnecessary or unused licenses. Security ...

Kristy Mossoian2025-03-19T19:18:30+00:00

Red Level Named to CRN’s MSP 500 List

We’re beyond thrilled to share that Red Level has been named to CRN's 2025 MSP 500 list, earning a spot in the Pioneer 250 category! But what does that mean for you, and why should you care? Let’s break it down. What Is the CRN MSP 500 List? Every year, CRN—a trusted voice in the IT industry—recognizes Managed Service Providers (MSPs) that go above and beyond to help businesses streamline operations, enhance security, and foster growth through innovative technology. The MSP 500 list is more than just an honor; it’s a reflection of the dedication, expertise, and impact these providers have on their clients. Why Red Level Made the List Earning this recognition isn’t about having the flashiest tools or the biggest client list. It’s about the value we bring to businesses every single day. Here’s what sets us apart: Proactive IT Management: We don’t wait for things to break. ...

Kristy Mossoian2025-02-18T15:18:02+00:00

Why Your IT Guy Is Drowning (and How We Can Save Him)

Your IT Team Is Struggling, And It’s Not Their Fault Picture this: your IT team is swamped with support tickets, fighting fires all day, and barely keeping the lights on. Every time they think they have a moment to breathe, another emergency pops up. Sound familiar? Many businesses rely on a small (or solo) IT team to handle everything. Network issues, security threats, software updates, user support, and, oh yeah, those surprise “we need this fixed ASAP” requests. But here’s the hard truth: expecting one person (or even a small team) to juggle it all isn’t just unfair, it’s unsustainable. The Reality of an Overloaded IT Team Your IT team isn’t just busy. They’re drowning. And it’s not because they’re bad at their job. It’s because the job keeps getting bigger. Security threats are evolving faster than ever. Cyberattacks, ransomware, phishing scams—keeping up requires constant monitoring, tools, and expertise. Your ...

Kristy Mossoian2025-02-07T17:24:10+00:00

How Managed Services Saves Time and Money

IT leaders face constant pressure to keep things running smoothly while cutting costs and staying ahead of cybersecurity threats. For industries like manufacturing and finance, where IT resources are often stretched thin, the stakes couldn't be higher. Managed IT services step in as a game-changer, offering expert support to tackle these challenges. while saving both time and money. Freeing Up Your Team for What Matters Let’s face it—internal IT teams are often overwhelmed. Partnering with a managed service provider takes some of that weight off their shoulders. Take, for example, a mid-sized manufacturing company that handed off their network monitoring and maintenance to an MSP. That freed up their in-house IT team to focus on implementing a new ERP system, which streamlined inventory management and improved overall operations. By reallocating their team’s energy, they hit deadlines and improved their production workflow. Or consider a finance firm drowning in outdated infrastructure. ...

Kristy Mossoian2025-01-09T16:20:16+00:00

How to Protect Your Business Without a Dedicated IT Team

Cybersecurity threats are real, the stakes are high, and businesses without a dedicated IT team are often the most vulnerable. Why Cybersecurity Is Essential Cyberattacks are on the rise, targeting businesses of all sizes. From phishing scams to ransomware, the risks are everywhere. The reality is, no business is too small or too niche to be a target. Without robust cybersecurity measures in place, you could face: Data breaches that compromise sensitive customer and employee information. Downtime from attacks that lock your systems, costing you productivity and revenue. Reputation damage that takes years to repair, if ever. The Challenge: No Dedicated IT Team For businesses without a dedicated IT professional, cybersecurity often falls through the cracks. Monitoring threats, updating systems, and ensuring compliance require expertise and time—both of which are scarce for small teams juggling multiple roles. This lack of focus can leave your organization exposed to cyber threats. The ...

Kristy Mossoian2025-01-08T22:06:51+00:00

Is Your IT on Santa’s Naughty or Nice List?

As Santa’s making his list and checking it twice, it’s a great reminder for business owners to do the same with their IT systems. Are your tech tools spreading holiday cheer and supporting your team—or are they acting more like a Grinch, causing headaches and slowing things down? Naughty List Warning Signs If your IT is feeling more “bah humbug” than “ho ho ho,” it’s time to take a closer look. These common challenges might land your business on the naughty list: Cybersecurity Risks: Are you constantly worried about breaches or struggling to keep up with security updates? That’s a clear sign it’s time to step up your game. Frequent Downtime: Nothing kills productivity (or morale) like unplanned outages. Are preventable issues costing you time and money? Outdated Systems: Using tools from tech’s version of the Ghost of Christmas Past? Aging systems can hold your business back. Limited Scalability: Growing ...

Kristy Mossoian2024-12-11T16:47:44+00:00

Why Choose Red Level for Microsoft Licensing?

When it comes to CSP licensing, Red Level offers a different experience than big-name corporations. Here’s how our unique approach brings real value to your business: 1. A Direct Line to Expertise With Red Level, you’re not navigating layers of support just to get answers. Our CSP specialists are easy to reach, familiar with your business, and ready to provide clear, actionable insights tailored to your needs. We simplify licensing questions, guide you through options, and address your needs without delay. 2. Flexible Licensing Options That Fit Red Level offers custom-fit licensing bundles to match your specific requirements. You get the solutions you need without overpaying for features you’ll never use. And when your business scales or shifts, we make adjusting your licensing straightforward and stress-free. 3. Essential Resources at Your Fingertips Managing CSP licensing should be easy. Red Level provides clients with direct access to resources like our customized ...

Kristy Mossoian2024-11-04T13:51:30+00:00

5 Essential IT Moves to Wrap Up the Year and Start 2025 Strong

As we hit the home stretch of the year, it’s a good time to review your IT setup to make sure you’re heading into 2025 prepared for anything. With a few strategic adjustments, you can boost productivity, tighten up security, and set yourself up for a smoother, more profitable year ahead. Here are five essential IT moves to consider before the year wraps up: 1. Tighten Up Security Cyber threats don’t take a holiday. The end of the year is a great time to give your cybersecurity a quick tune-up. Ask yourself: Have there been any close calls or issues this year? Take time now to update passwords, review access controls, and check that everything from firewalls to software patches is current. A little extra security now can save a lot of headaches (and money) later. 2. Streamline Cloud and Data Storage Chances are your team relies heavily on cloud ...

Kristy Mossoian2024-11-04T13:41:27+00:00

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