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About Red Level

As a comprehensive technology services company, Red Level delivers customized scalable technology solutions designed precisely to our client's unique needs – solutions that accelerate growth, reduce costs and enable collaboration. As a preferred partner to technology leaders such as Microsoft, DellEMC, and VMWare, we deploy the most advanced business technology solutions, ensuring optimal reliability, productivity and value.

Clean Out “Dead Tech” – For Safety’s Sake

In the world of IT, there's never a shortage of things vying for your attentions - and never a shortage of "must-do" tasks to be preformed.  Some of these are time - and energy-intensive, and despite their "must-do status, they still wind up being nudged aside.  Cleaning out or replacing old technology tends to be one of these.  Don't let it be. More and more, companies are waking up to the fact that outdated hardware and software aren't just inconveniences or sources of inefficiency - they are a security threat.  There are still many companies out there running Windows XP and other unsupported operating systems and since Microsoft no longer produces security patches for critical vulnerabilities in the operating system, critical security holes will be found by attackers.  Believe me, there's nothing like finding that all of your data has been encrypted by offshore criminals demanding a huge ransom for ...

2023-02-16T16:01:52+00:00

Memorial Day Closure

Red Level's offices will be closed on Memorial Day, Monday, May 30th. But you are never alone. For emergency technical support call 248-412-8210. We wish you a happy, relaxing day filled with family and friends, doing whatever you enjoy most. Our offices will reopen on Tuesday, May 31st. Thank you, The Red Level Support Team 248.412.8210 support@redlevelnetworks.com

2023-02-16T16:01:52+00:00

MAINTAINING IT VS. INVESTING IN IT: Save now, spend later?

It can be a big decision: Swallow hard and write a sizeable check to upgrade your IT infrastructure, or “make do” for a little while longer? Maintain IT Change is hard, as well as expensive. Surprises – sometimes costly ones – are the name of the game when you open up the Pandora’s box of IT upgrades. That hot new technology you’re about to pour thousands of dollars into might be buggy, defective, incompatible with applications and devices, or pose a security threat. Adding top-quality IT personnel is pricy, difficult, and time-consuming once you vet applications, run interviews, and deal with the HR hassles. If the technology you’ve got has managed to get you by so far, why not push it to keep on going so long as you can? Your business has managed to survive this long without always having the latest and greatest—and without having to pour much ...

2023-02-16T16:01:52+00:00

HARD PHONES VS. SOFT PHONES: Which Works For You?

For your company, what’s the best way to keep conversations going: Traditional phone systems or modern “soft” phone technology? Two competing platforms and strategies are ready to fight it out. “HARD” Phones Traditional “hard” phone systems, either analog or dedicated digital, have managed to keep businesses communicating – for the most part – for more than a century. “Hard” phones are simpler technologies from simpler times: They don’t require computers, individual phones are always on and registered, and they usually run on their own dedicated network – so they’re not competing with (or interfering with) non-voice business data. They’re the phones you grew up with, that you already know and love, so there are no steep learning curves getting in the way of adoption and usage – and the calls are generally clearer, too. They’re a little limited, maybe, when it comes to features – but if you just want ...

2023-02-16T16:01:53+00:00

HOPS AND IOPS: Good Beer, Good Times, Great Information!

We admit it. We’re technology junkies, and if you’re reading this you probably are too. It’s fun to learn more about new tools and systems – but it sure is a lot more fun when there’s beer involved. Last Thursday we hosted “Hops and IOPS” at Michigan Beer Company in Novi. There have been some exciting, game-changing developments in storage solutions lately that are going to make a big difference for a lot of companies, and we figured that our friends and clients would want to know about them. Judging by the response, we were right about that. Once everyone had had the chance to mingle a little and relax with flights of craft beer, Red Level’s emcee of the evening (and Director of Sales) Shanon Berry kicked off the evening’s events with introductions and a brief overview of Red Level for the previously uninitiated. After helpfully directed everyone’s attention ...

2023-02-16T16:01:53+00:00

Business Needs VISION. Here’s Where To Get It.

Great thinking is a good thing – but thinking alone isn’t enough. Ideas work best when they are shared and when they’re put into practice—and the TM Group’s 16th annual Vision Conference helps businesses, strategists, IT professionals, and consultants do exactly that. For more than a decade and a half, Vision – or, more formally, Microsoft Dynamics & NetSuite Conference and Expo - has been a hot date on Michigan professionals’ calendars. Most attendees return year after year to network, share, and learn in the company of some of their most inspired and inspiring peers. This year’s going to be no exception. On May 17th, the Suburban Showplace in Novi will host about two dozen laser-focused sessions exploring Microsoft Dynamics GP, SL, NAV and CRM features, functionality and technology, all keyed to the real-world needs of established and emergent businesses. It’s an event that Red Level team members are always ...

2023-02-16T16:01:53+00:00

Information is the Oil of the 21st Century – Learn How to Manage It

Join Red Level and Dell at the Michigan Beer Company in Novi on May 12 IT has become one of the primary drivers of business growth due to the influx and importance of data. The question is, what do you do with all that data? How do you manage it? Who and how do you allow access to it? How do you keep up with it? This session is targeted to those charged with managing data – CIOs, CTO, IT Directors, Data Managers and Business Owners that want to learn a better way to store, manage and access the data that drives your business forward. The session is offered at the Michigan Beer Company in Novi on May 12, 2016 from 4 pm to 8 pm.   Topics will include: A modern approach to data storage Flash and Hybrid storage Policy based, self-optimization Auto tiering Cost reduction while maximizing capital ...

2023-02-16T16:01:53+00:00

Ransomware Attack! Crypto Virus Update

The United States Department of Homeland Security recently issued an updated alert regarding two variations of Ransomware - Locky and Samas. Both of these variations take control of your files and or systems and effectively hold them hostage for a ransom, which is why they are considered Ransomware. Check out the video to learn more about Ransomware, how to prevent it and what you can do if you are infected: This digital extortion can wreak havoc on your systems and productivity but it can be prevented. Below are a few tips from the pros at Red Level: Don't open emails from people or companies that you don't know. Don't click on any links or open any attachments with suspicious names. Do use the latest anti-virus and malware software available. Do update your systems with the latest software and patches. In the event that you do fall victim to Ransomware it is imperative ...

2023-02-16T16:01:53+00:00

Windows 10 – Up Close and Personal

Operating system upgrades are scary things. After all, every time you update, you’re guaranteed of having to change the way you do things at the very least  - and in a worst case, you may find some new bug or limitation keeps you from doing what you want at all. If you’ve held up on updating to Windows 10 up until now, your reasoning is understandable, but it’s probably about time to give it some serious thought. I’d like to share my personal Windows 10 experience. It's been almost a year since I began using Windows 10 on my first device. I was skeptical at first. I had used Windows 7 for years without any real issues. I had tried Windows 8 and found that it had its enjoyable moments on the right device, but it was intimidating at times. The Windows Insider program, which gathered feedback from customers about ...

2023-02-16T16:01:53+00:00

Head “Down The Vent” – and Play Games for a Great Cause

Red Level employee Matthew Hagon and his friends Joe Perri and Josh Bohnard like to play board games- a lot.  Two and a half years ago, they began channeling their passion towards a great cause: Helping sick children. The three founded an organization called "Down The Vent" and began hosting semi-annual all-day table game events to benefit the Children's Miracle Network, a nonprofit organization which supports children's hospitals nationwide.  For a few dollars, participants of all ages are invited to try their hand at any of the 200 table games in an all-day gaming marathon, with all profits going to Children's Miracle Network. Typically, over 100 people come together in a local high school library to try new games, support the cause, and have a lot of fun in the process.  Hagon and Perri emphasize the relaxed family-friendly nature of the event, with participants ranging in the age from 3 years and ...

2023-02-16T16:01:54+00:00