LEVEL UP: NEWS & VIEWS FROM RED LEVEL

Veeam Backup for Microsoft Office 365

Imagine this all-too-common scenario: someone in accounting receives a large invoice by email and pays it. It’s several months before you discover that the invoice originated from a compromised or spoofed email account, that your vendor never received the funds, and that you’re now obligated to provide the FBI with evidence for a criminal investigation. How long would it take you to locate the suspicious communications? Especially if they’d been deleted months before? As business email compromise and spear phishing attacks grow in sophistication, we’re seeing more of these unfortunate scenarios, but we also regularly encounter less dramatic circumstances in which our clients discover an urgent need for backups of emails or files —backups that may be easy or impossible [...]

Top 5 User Experience Design Trends in 2019

If you need to explain a joke, it’s not funny. User experience shares the same construct - a good user experience requires no explanation.  As we march into 2019, let’s take a look at the up and coming trends to enhance user experience design. See what you can expect or how your business can benefit by creating a seamless user experience. Internet of Things (IoT)If you are not familiar with this terminology, IoT describes the way that devices are interconnected with each other via the Internet. They capture information for you and provide information to you at the same time. A very common example is Face ID on mobile phones, which uses biometric features and facial recognition to unlock your mobile device. [...]

2019-04-30T20:21:57+00:00By |UIUX, User Experience, UX|

Teams button is missing in Outlook… What Do I Do?

The Issue: You do not have the icon to add Teams connectivity to your Outlook appointments (see below). The Solution: 1. Open the Teams Client application Start > Type the word Teams > Press enter 2. Click your profile picture in the upper right corner 3. Click the button: Check for Updates Look close for Messages in Teams Note: Teams will display a few messages to you to let you know when the updates are complete. 4. Close Outlook 5. Reopen Outlook 6. Create a new appointment and the Teams connectivity button will be there. …. </Boom> A full computer reboot may be needed if you have not installed windows updates in a while.

Migrating to Azure with Confidence

You’ve already envisioned the benefits: you know migrating to a cloud-based hosting platform can boost the performance of your organization’s computing infrastructure. You can see how it’ll improve efficiency, save time, and reduce costs. And you’re prepared to join the hundreds of thousands of other businesses, large and small, that have already chosen Microsoft Azure for its service quality, security, reliability and global reach. But there’s no getting around it: migrating to the cloud entails significant organizational change. To make the best possible use of the Azure platform, you need to understand its unique attributes and keep them front-of-mind throughout the migration process, and beyond. Fortunately, Microsoft offers an extensive set of tools and services that can help ease and [...]

Check and Configure SharePoint User Permissions

Ever have a SharePoint gotcha problem before? It’s highly likely that your answer is yes and you are not alone. SharePoint has lots of gotchas and it can be difficult to troubleshoot sometimes. However, there are some really simple yet powerful features that are built right into the interface. Site collection administrators will find these features easily accessible and usable to trouble shoot why somebody doesn’t have access to certain resources. This blog covers the features that allow you to check guest permissions in SharePoint. Scenario 1: Problem - Users are granted access to a site and they start navigating until they can’t add or update items. Solution - Bring up list setting and check permission dialog Type in the [...]

2019-04-30T20:56:46+00:00By |Microsoft, Office 365, SharePoint|

What is spear phishing and how can my company avoid it?

The average person receives 16 malicious emails per month. A 2018 study of 500,000,000 emails found one out of every 101 emails received were malicious. Are your employees properly educated about this? Or will they click a link that could cost the company millions? Most of the time, the greatest risk to your company’s internet security are the people who work for it (including you). One click on a malicious email—even one that looks like it comes from a friend—could seriously damage your company. New employees are the most at risk for being duped. [1] What is Spear Phishing?  Spear phishing is an attack in which hackers trick targeted users into sharing confidential information. It can also involve tricking the [...]

Red Letter IT Newsletter – November 2018

MEET THE TEAM:  Helpdesk Manager, Hayley Sargent  Hayley Sargent leads Red Level's Helpdesk team as they wrangle technical issues and support the IT needs Detroit area business. TECH NEWS:  What is Cloud Computing? If you aren't taking advantage of cloud computing, or don't know how best to implement it, we've written this guide to help you. THANKSGIVING:  Happy Thanksgiving from Red Level A few members of our team of IT pros at Red Level sit down to share their favorite part of Thanksgiving dinner plus some of the reasons they are feeling thankful this year. DIGITAL TRANSFORMATION:  What Digital Transformation Means for Your Business Mike Balatzis, Red Level's Microsoft Manager, talks Digital Transformation and what it really means for business owners [...]

Digital Transformation and What it Really Means for Business

It's impossible to pick up a business magazine or read an IT blog without seeing "Digital Transformation" in the headlines. And while it's garnering a lot of ink and pixels, many professionals aren't quite sure what this means for their business. When we need technology answers, we go right to Mike Balatzis. He's Red Level's Microsoft Solutions Manager and besides being a nice guy with a big brain, he talks in plain English so even the non-geeks can understand. We peppered him with a few questions about Digital Transformation and what it really means for business owners and executives. Here's the scoop. What is the Digital Transformation? In simple terms, every business is a Digital Business and the importance of [...]

Meet the Team: Q&A with Red Level Helpdesk Manager Hayley Sargent​

By day, Hayley Sargent leads Red Level's Helpdesk team as they wrangle technical issues and support the IT needs Detroit area business. On nights and weekends, you'll find her wrangling a different animal. The Office 365 and Azure expert trades her Microsoft Surface Pro and headset for a saddle and hat as she trains horses. We sat down with Hayley for a quick Q&A on What’s your favorite restaurant? Believe it or not, Texas Roadhouse! What's your favorite pastime outside of work? If I had to pick just one, I’d have to say training and riding horses. If I’m allowed two, don’t forget a love of video games! Why did you choose to work in IT? I enjoy the consistent [...]

2018-11-20T18:13:51+00:00By |IT Help Desk, Talent|

VMWARE VSPHERE 5.5 REACHES END OF LIFE – AND IT’S TIME TO MOVE

VMware’s vSphere 5.5 has served countless businesses, and many Red Level clients, exceedingly well. As a cloud computing virtualization platform, vSphere 5.5 placed features and functions that were undreamed of previously, and made managing complex hybrid cloud environments incredibly easy and effective. Our clients reported outstanding stability and security, and they came to count on vSphere 5.5 to a remarkable degree – and many have been more than a little reluctant to let it go. […]