Author Page

About Red Level

As a comprehensive technology services company, Red Level delivers customized scalable technology solutions designed precisely to our client's unique needs – solutions that accelerate growth, reduce costs and enable collaboration. As a preferred partner to technology leaders such as Microsoft, DellEMC, and VMWare, we deploy the most advanced business technology solutions, ensuring optimal reliability, productivity and value.

U.S. Federal Government Data Breached – Can You Protect Your Organization

The U.S. federal government has joined Target, Home Depot and Sony as the latest major organization to report that their systems have been breached by hackers. The damage? Notifying up to 4 million current and former federal employees that their personal financial data may have been compromised.   Gone are the days when IT could simply build up a massive, defensive wall of protection and believe that the data living behind it would be safe from attack. Organizations now need to shift their security strategies from "if" to "when" their systems will be breached— and design their cybersecurity plan accordingly.   According to a 2014 report by the Ponemon Institute, a research organization specializing in privacy, data protection, and information security, some 43% of companies experienced a data breach in the preceding year. Michael Bruemmer, vice president of credit information company Experian's data breach resolution group and sponsor of the ...

2023-02-16T16:01:59+00:00

Crystal Clear Communication: Five Easy Tips of IT Pros

Do you ever feel misunderstood? Well, the bad news is that you might be. If you’ve been an IT professional for any length of time, you’ve probably seen the signs when you’ve dealt with non-IT colleagues. No matter how patiently you try to get an idea across, it seems like the other side just doesn’t get it.   Chances are, they probably don’t, and that can lead to problems.   Imagine being plunked down in a foreign country where you don’t understand the language. Well, chances are good that your non-IT colleagues feel like that sometimes when they’re dealing with IT people and issues. IT people are a special breed. Being successful in this field means that you’ve spent a lot – a lot – of time immersed in topics, technologies and language that the Average Joe hasn’t made any effort to know about, let alone understand. Along the way, you’ve probably ...

2023-02-16T16:01:59+00:00

Technology Takes The Lead In Detroit’s Rebirth

As we all know, Detroit has taken its share of hard knocks in the last few decades. Not so many people know, though, that Detroit’s resurgence is already well under way. In fact, there is a special group led by my friend @terrybean called 313DLove that is coming together today to celebrate all things Detroit. Technology-based businesses are also helping lead the resurgence of Detroit.   Through our sponsorship of the Detroit Regional Chamber’s Detroit Regional Policy Conference 2015, Red Level was able to get a firsthand look at how a host of technology-driven companies are creating jobs and economic growth in Detroit and throughout Southeast Michigan. At the conference, we were able to demonstrate how some of the leading-edge technologies we work with can empower local governments and nonprofit organizations – and we were able to see the important contributions that local universities, organizations, and other companies were bringing to the table.    The Chamber describes the Detroit ...

2023-02-16T16:02:00+00:00

Is IT helping grow your business or holding it back?

Information technology is supposed to help business run easier. So why does it seem to run businesses at so many companies? From constant updates, changing demands and new hardware, keeping up with IT can feel like life on a hamster wheel, dictating the pace and growth of business rather than facilitating it. One thing I hear constantly from business owners is "I don’t want IT controlling what I do." "I don’t want to be buying new equipment every three years. I don’t want to be upgrading equipment and software every year. I don’t want IT to be a problem. I don’t want it to dictate how I grow my business." Sound familiar? Studies show information technology remains one of the largest barriers to growing businesses. Expansions often aren’t possible without new technology, which requires an investment that should go to the expansion itself. It’s time to get off the hamster wheel. ...

2023-02-16T16:02:00+00:00

Expecting Technology Leadership From All Our Leaders, Not Just Hilary Clinton

This past week, former Secretary of State Hilary Clinton announced her candidacy for the presidency. As with every election in living memory, we can probably expect her and her fellow candidates to attack one another mercilessly on virtually every issue imaginable. In Secretary Clinton’s case, it’s more than likely that her opponents will raise her private email server as a campaign issue like they did again today. It’s a “nerd” issue if there ever was one – but it’s still worthy of discussion. Clinton’s use of the private Clinton.com email server to send and receive official messages while still a government official raises questions of security and secrecy, and the possible vulnerability of any private network to hacking creates the possibility of espionage or blackmail. It can be said that the decision to use the Clinton.com email server for official correspondence was probably not Secretary Clinton’s most inspired decision. But it ...

2023-02-16T16:02:00+00:00

Your Website Needs To Be Mobile Search Friendly- And So Does Your Intranet

Recently you or your webmaster may have received notice that your public website is not mobile friendly. Google is now beginning to rank search based on the “mobile friendliness” of pages – and the notification you received is Google’s way of warning that your site may not perform well in future search results if changes aren’t made. Smart webmasters, marketers, and site owners know that the world of search is continuously evolving, and they need to evolve along with it if they are to be competitive. But what about search abilities inside of your business? It’s a troubling fact that most business are lacking internal search capabilities when it comes to their documents, records and intellectual property. Today’s employees need rapid access to critical information, and effective search capabilities are vital. In addition, the leaders of the future will not be satisfied when working for companies that cannot provide internal information via ...

2023-02-16T16:02:01+00:00

Why Would You Choose Office 365 Over Google Apps?

You need technology that can be as flexible as your business is. Growing companies are constantly challenged to find technologies that help them to simplify without giving up control, work better together and be productive anywhere. And they want to get more value for their investments. Because your company is growing, you’ve got more to do. But chances are, you still have to do it all with less cost and limited resources. To grow, you’ve got to do more with less. If you’re like many small to midsize businesses, you’re using Google’s online productivity suite. But more and more companies are turning to Office 365 over Google Apps. Why would a small business choose Office 365 instead of Google? Microsoft has released a whitepaper that discusses ten reasons Office 365 is a better choice for your organization.  We’ve included a summary below Top 10 Reasons to Choose Office 365 1) Office ...

2023-02-16T16:02:01+00:00

An SMB Serving SMBs

Too many small and medium businesses find themselves forced into the IT business. They may be retail operations, manufacturers, lawyers or CPAs, but they still end up spending hours upon hours troubleshooting their networks, managing software licenses, updating operating systems and upgrading hardware. But it can be hard for an SMB to get out of the IT business: computer repair techs and local IT companies can offer some help, but the big names in enterprise-level hosting are really only set up to handle large corporate accounts, or technically savvy users who can answer all their own questions. There is no customer service number to call if you need help or run into a snag. An SMB Serving SMBs With Red Level Networks, SMBs get everything—virtualization, disaster recovery, managed services, cloud computing, Office 365 and more—along with a consultant and partner who actually answers the phone and has someone ready to help if ...

2023-02-16T16:02:01+00:00

A Cloud Service Provider That WANTS To Talk To You

We're all moving our data to the cloud—our music, our email, our family photos, the software that runs our lives. The cloud makes it easier to do more with less effort. But as anyone who has ever had a problem with their Gmail or iTunes accounts can attest, the clean-and-easy cloud future has one big, dirty secret: Big cloud service providers do not want to talk to you. Dave King, president of Red Level Networks, chuckles as he explains. "It's true. I don't even think they'll give you a 1-800 number. Companies like Google and Amazon, they're excellent hosts, but they honestly don't want to talk to you, as a customer. They'll give you all the resources you want, and it'll work if you can make it work on your own. But God forbid you have a question—and we all know that there are lots of questions." Dave King wanted to offer ...

2023-02-16T16:02:02+00:00

Eliminating Downtime For A Hands-On Property Management Company

Lockwood Management is a property management firm located in Michigan, specializing in family and senior housing. Over the last fourteen years Lockwood has grown from managing just six communities to employing 120 team members across 30 sites. Because of their customer-centered "hands on" style of property management, they place a high priority on communication, connectivity and collaboration among their many employees and sites. But their on-site IT systems struggled to keep pace with their growth. Any problems at the main office effectively crippled the entire network. Upgrading to a Remote Hosting Solution Dave King, president of Red Level Networks, has helped many businesses work through similar IT growing pains. "As their business grows they’re going to add employees. They usually aren't thinking about the impact that will have on their server and other equipment. Even just adding a few new users means adding more resources, more licenses, more performance." When a ...

2023-02-16T16:02:02+00:00