Why Businesses Are Outsourcing IT

If your “IT strategy” still involves Googling error codes and hoping Steve from accounting knows how to fix the Wi-Fi, this one’s for you.

Small and mid-sized businesses (SMBs) have always had to be scrappy. Tight budgets, lean teams, and a do-it-yourself spirit are part of the game. But when it comes to IT? That mindset can backfire.

Technology has leveled up. Threats have evolved. Expectations have skyrocketed.

Your customers expect seamless experiences. Your team expects tools that work. And hackers? They hope that you’re not keeping up.

Let’s talk about why more SMBs are handing the reins to a Managed IT Services provider and what Red Level can do to help you work smarter, not harder.

1. Cybersecurity for SMBs Isn’t Optional

Cybersecurity services for SMBs

Cyber threats don’t care about company size. In fact, SMBs are now the #1 target for ransomware attacks because they’re assumed to have weaker defenses.

Managed IT Services from Red Level include:

• Proactive threat detection and response
• Endpoint protection and antivirus
• Network monitoring and dark web scans
• Microsoft Azure security best practices
• Regulatory compliance support (HIPAA, PCI, etc.)

Bonus: With RedDefender, we offer a cybersecurity stack built for businesses that don’t want to get caught off guard.

2. Downtime is a Money Pit

Prevent IT downtime for small businesses

Every minute your team can’t access systems, respond to clients, or process payments is lost revenue and lost reputation.

Red Level’s Managed IT Services keep your systems running with:

• 24/7 monitoring
• Automated patching and updates
• Cloud infrastructure powered by Microsoft Azure
• Instant access to real human support (no bots)

3. Your IT Person Is Overwhelmed (or Doesn’t Exist)

IT support for growing businesses

You’re not alone if your “IT department” is one person wearing five hats or no one at all. With Red Level, you don’t have to hire a whole team. You get access to ours.

Our SMB-focused services give you:

• Access to experienced IT professionals
• A dedicated vCIO (Virtual Chief Information Officer)
• Strategic IT planning aligned to your business goals
• Help desk support and on-demand troubleshooting

4. You Need to Plan for the Future, Not Just Fight Fires

Cloud migration strategy for SMBs

Technology isn’t just wires and Wi-Fi anymore. It’s your competitive edge. But you can’t plan for the future if you’re stuck troubleshooting printers.

Stop reacting to IT issues. Start preparing for what’s next.

Red Level helps SMBs take a proactive approach to:

• Cloud migrations to Microsoft Azure
• Hybrid work enablement
• Device and data lifecycle management
• Backup and disaster recovery
• Long-term infrastructure planning

5. Predictable Pricing, Proven ROI

Cost of Managed IT Services for SMBs

A managed services agreement isn’t a luxury; it’s predictable, scalable, and tailored to your budget. Plus, it helps you avoid surprise expenses from emergency fixes, data breaches, or hardware failure.

Think of it like insurance that actually prevents the disaster.

With Red Level, you get a predictable monthly rate that  helps avoid hidden costs from:

• Emergency break-fix repairs
• Data breaches and downtime
• Inefficient tools and legacy systems

Ready to Stop Winging IT?

Stop wasting time putting out tech fires. Your team deserves technology that works. Your customers expect systems that don’t fail. And you deserve a partner who actually picks up the phone when you call.

Let Red Level help you take IT off your plate, without losing control.

Let’s chat. We’ll show you how we support SMBs like yours every day.