Helpdesk

Emergency Time Block of Helpdesk Services

Our work lives changed so quickly in the last 30 days. The speed of change has left many businesses looking for help. Does your company have the right tools, technologies, and talent to survive and thrive as a result of the COVID-19 pandemic? The Good News: Red Level is here to help. For a limited time, Red Level is offering NEW clients an EMERGENCY TIME BLOCK of 25 or 50 hours of Helpdesk Services to set-up, secure, and maintain these critical technologies for your company and your remote workforce. This one time, no long-term commitment, discounted block of time is simple and easy to use with full access to our helpdesk team. The entire Red Level team is working to keep businesses in business. We're securing data, connections, and operations while helping companies transition their employees to work-from-home. How are we doing this? Through: Virtual Private Networks (VPN) to protect sensitive ...

2023-02-16T16:01:23+00:00

Meet the Team: Q&A with Red Level Helpdesk Manager Hayley Sargent​

By day, Hayley Sargent leads Red Level's Helpdesk team as they wrangle technical issues and support the IT needs Detroit area business. On nights and weekends, you'll find her wrangling a different animal. The Office 365 and Azure expert trades her Microsoft Surface Pro and headset for a saddle and hat as she trains horses. We sat down with Hayley for a quick Q&A on What’s your favorite restaurant? Believe it or not, Texas Roadhouse! What's your favorite pastime outside of work? If I had to pick just one, I’d have to say training and riding horses. If I’m allowed two, don’t forget a love of video games! Why did you choose to work in IT? I enjoy the consistent challenge to my abilities. It’s one of the few fields that was so fast-paced and dynamic enough to provide me with a new puzzle to solve every day. What's your ...

2023-02-16T16:01:33+00:00