HARD PHONES VS. SOFT PHONES: Which Works For You?
For your company, what’s the best way to keep conversations going: Traditional phone systems or modern “soft” phone technology? Two competing platforms and strategies are ready to fight it out. “HARD” Phones Traditional “hard” phone systems, either analog or dedicated digital, have managed to keep businesses communicating – for the most part – for more than a century. “Hard” phones are simpler technologies from simpler times: They don’t require computers, individual phones are always on and registered, and they usually run on their own dedicated network – so they’re not competing with (or interfering with) non-voice business data. They’re the phones you grew up with, that you already know and love, so there are no steep learning curves getting in the way of adoption and usage – and the calls are generally clearer, too. They’re a little limited, maybe, when it comes to features – but if you just want ...