Interviewing Company Stakeholders for Managed IT Services
When engaging with any new client, managed IT services providers typically conduct a series of interviews with key company stakeholders to gain a deep understanding of the business's technology needs and risks. Getting to know and understand your business is key. Without a deep dive into your company, your solution will be generic and not help you meet your business goals. Here are a few steps that the managed IT services provider may take during the interview process: 1. Identify Key Stakeholders Red Level, for example, will typically start by identifying the key stakeholders who will be involved in the decision-making process regarding the business's IT infrastructure. This may include IT staff, business owners, department heads, and other decision-makers. 2. Conduct Needs Assessment During the interview process, the managed IT services provider will assess the business's technology needs by asking stakeholders questions about their current IT infrastructure, pain points, and ...
