RedCARE One Managed Services2020-07-31T19:33:45+00:00

RedCARE ONE – Managed Services

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Problems Handled. Before They Happen.

RedCARE ONE Managed IT services helps to build reliability and performance into your company’s IT environment – and take problems and support costs out. Our world-class support team delivers comprehensive network support, 24/7 proactive monitoring, continuous security audits and updates, backup and business continuity management and more for a low, fixed monthly rate. RedCARE ONE prevents problems before they start – so that your business never stops.

Key Features

» Onsite, cloud, and hybrid solutions
» Scalable, extensible services
» Antivirus/Spam Protection
» Quarterly On-Site Consultation
» Fixed monthly costs
» Remote support
» 24/7 Help Desk Service
» Free Network Assessment
» On-site visits

RedCARE ONE Capabilities

RedCARE ONE Managed IT services readily scales to precisely fit your business’s needs. Here’s just some of what we can do:

  • 24/7/365 Monitoring

    Availability · Error and Event · Performance · Storage Capacity · Service Availability · Website Availability  · Applications · Databases

  • Security

    24/7 Desktop and Server Monitoring/Alerting · Network Firewall Monitoring · Microsoft Patch Management · Antivirus/Antispyware Management · Antispam · Security and Backup Administration · VPN Client and Network Administration

  • Maintenance

    Remote Server Administration · ISP Management · Web Host Support · User Account Administration · Printer, Router and Firewall Management · Microsoft 365 & Exchange Administration · Scheduled On-Site Maintenance · Vendor Management

  • Asset Management

    Online Asset Inventory and License Management · Desktop Optimization · Server Utilization and Performance · Asset Lifecycle Management · Purchasing Support · Solution Evaluation Service

  • Advanced Support

    Monthly Network Summary Reports & Planning Sessions· Quarterly Business Reviews · Quarterly Executive Reports · Assigned Success Team· Annual Technology
    Plans · Success Team Scheduled Calls

Want to learn more about what Red Level’s RedCARE ONE solution can do for your organization?

Contact us below or call us at 248-412-8200