Skype for Business

Upgrade Skype for Business to Microsoft Teams

On July 30th Microsoft formally announced that Skype for Business Online was going to be retiring and a lot of our clients have been reaching out to us wondering how this will impact them. “We aren’t ready for Microsoft Teams.” “We don’t know what Teams is.” “We use Skype, what do we do?” We can help you answer those questions and concerns. Microsoft has shared that Skype for Business Online is going to be retired on July 31st, 2021. Which gives you plenty of time to learn and implement Teams into your organization. However, after that date, the Skype for Business Online Service will be completely inaccessible. As of September 1st, of this year all new Office 365 customers are [...]

Red Level’s Kyle Hildebrand is Unstoppable!

Our very own Kyle Hildebrand was recently promoted to Network Administrator from his previous role as a Senior Helpdesk Specialist to meet our clients growing needs.  He's unstoppable as he also won the Red Level 2017 Professionalism Award where he demonstrates enthusiasm, openness, diversity, teamwork, accountability, and a sense of purpose for the company. Kyle received high praise for his Office 365 migration project including OneDrive and Skype for Business training with a prominent automotive and aerospace organization. Some of his expertise includes: Support relating to complex technical issues involving Microsoft’s core business applications, especially Office 365 and directory synchronization Support for backup systems/disaster recovery solutions Support of peripheral devices/technology such as printers, copiers, scan-to-email/folder Mobile device support for various platforms [...]

BUSYLIGHT: The Next-Level “Do Not Disturb” Sign

We’ve all been there – at our desks, frantically working on an urgent deadline or busy with an important call when suddenly a colleague materializes to interrupt, needing help with some critical issue such as finding out where the coffee filters are kept. Or, perhaps in an effort to be considerate, they simply pace back and forth, casting nervous glances at you as you try to focus, succeeding in creating only a partial distraction. Most of us have been on both sides of that desk, as interrupters or interruptees. And most of us have probably thought that it’d be awfully nice if there were some way to let others know that we were busy (or to figure out whether they were) before [...]