IT technology

Red Letter IT Newsletter – April 2018

Are we skipping spring and going right into a summer heat wave?  With the constant weather changes in Michigan, let's take a look at these 5 quick IT stories you should know about: BUSINESS GOES ON WHEN THE LIGHTS GO OFF!: A powerful Disaster Recovery plan from Red Level, Bower Management is building a stronger, more resilient business Can your company weather any storm? TECH NEWS: By the end of 2018, spending on IT-as-a-Service will be $547 Billion! Cloud platforms and Cloud services adoption are increasing in the mid-tier and small & medium businesses (SMB), leading researchers including Forrester to adjust their forecasts upward. BLOG: MiCloud - Enterprise-Grade Cloud Services for SMBs MiCloud offers significant advantages - Scalability, control, and personalization TECH SPRING [...]

Red Letter IT Newsletter – February 2018

Hopefully, the winter blast we've been experiencing has finally subsided.  Now with this mini heat blast into the 40s, take a look at these 5 quick IT stories you should know about: WHAT ARE THE FIVE W'S OF MANAGED SERVICES? Who, What, Where, When, and How for Managed Services A quality IT provider should feel like part of your company’s family, like a natural extension of or another department within your business. TECH NEWS: Managed Services Provider Checklist Marco D’Aristotile, Red Level Help Desk Manager, Explains How Managed Service Providers Become Outsourced IT Departments. BLOG: Two Advanced Security Certifications = Better Security For You Information security is a significant area of concern these days – and it ought to be. TECH SPRING CLEANING [...]

What are The Five W’s of Managed Services?

WHO takes care of Managed Services? IT providers focus on the small to medium-sized business market where it’s common to find companies outsourcing their IT services. A quality IT provider should feel like part of your company’s family, like a natural extension of or another department within your business. WHAT exactly are Managed Services? Managed services are a package of IT systems and solutions for your company provided by a competent service provider. The tools they provide leave you free to focus on other aspects of your business. Some forms of managed services include PC and network device alerts, network security, data backup and recovery, and overall system management and maintenance. WHERE should I begin? Take a look at the [...]